M-analytics

4 weeks ago


Hyderabad Telangana, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._

**_ _**
- You’re responsible to operate a MIS and Reporting team which will support the data and information requirements of Operations across multiple site and geographies. You need to manage reporting/ MIS resources who will be located out of multiple locations. You will be expected to constantly challenge the current level of reports delivery and bring in innovations in reporting to generate insights using the latest tools and technologies available._
- Provide leadership and guidance to your team members and continue to identify and recruit talent to build a robust team. Lead transformation initiatives in the Reporting and MIS domain. Present point of view on operational metrics (performance and productivity) based on reports and dashboards being generated. Support Sr. Leadership and Finance teams on project financials._
- Responsibilities_
- _Own end-to-end reporting and MIS delivery for multiple projects. Be responsible for ensuring the timeliness and accuracy of the all reports_
- _Lead meeting and develop agenda for Ops and Support functions to review performance and productivity._
- _Provide clarity and instructions to your team on the expectation for each report and dashboard. Build redundancies for effective delivery_
- _Develop a strategy for transforming manual reports and automated them using SQL DB and Power BI solutions. Lead the way in implementing new technologies in operations._
- _Follow a structured road map to develop the team and get them ready to scale up as the new automated reporting process are set up and executed_
- _Link process metrics, performance metrics and set up benchmarks for comparable projects and processes_
- _Ensure timeliness and accuracy of monthly billing files that get sent to the client for approval. Also develop reports and tools to give daily and weekly visibility to Sr. Management on run rate._
- Qualifications we seek in you_
- Minimum qualifications_
- _Graduate (any stream)_
- _Excellent Communication Skills_
- _Expert in Reporting and Analytics with relevant experience in Reporting/ Analytics role_
- _Should have handled 10-15 reporting and analytics resources_
- Preferred qualifications_
- _Prior experience in SQL and Power BI environment_
- _Relevant experience in WFM Reporting_

**_
Job_**_Manager_

**_ Primary Location_**_India-Hyderabad_

**_ Schedule_**_Full-time_

**_ Education Level_**_Master's / Equivalent_

**_ Job Posting_**_Jun 8, 2024, 9:32:17 AM_

**_ Unposting Date_**_Jun 13, 2024, 1:29:00 PM_
- Master Skills List_Operations_
- Job Category_Full Time_


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