Clinical Support

2 months ago


Kolkata West Bengal, India Ormco Full time

Operating Company: Ormco
Location: Calcutta,West Bengal,IN
Date Posted: September 11, 2024
Req Number: R5020645

Work/responsibilities regularly span multiple job families within this job group. May provide customer support, handle incoming orders, verify customer purchase order accuracy, confirm purchase order with customer, resolve discrepancies, and provide technical support. This job family is intended to accommodate 1) jobs whose accountabilities span two or more job families within the job group; 2) jobs that are not covered by a defined job family within the job group; 3) managerial roles spanning more than one family that are not broad enough in scope and impact to be assigned to the Business Unit/General Management job family within the Management job group.

**Job Requirements**:
**Key responsibilities**:

- Responsible for successful clinical onboarding of new customers
- Education for the doctors on our internal systems, processes and protocols for Spark case design
- Responsible for facilitating case reviews for our new Spark users during their onboarding period
- Primary point of contact for initial clinical support for new customers
- Scheduling technical follow up with doctors.
- On-boarding software and clinical support of new doctors remotely
- Backing up the field Digital Sales Specialist teams with clinical support
- Attendance of relevant industry events for clinical support
- Providing technical support (software and web) for all the products in our digital portfolio
- Proactive communication with internal and external stakeholders

**Desired work experience, education & skills**:

- Dental Degree or Qualification in Oral Hygiene, Oral Health Therapy or Equivalent
- 4+ year Dental/Orthodontic Industry experience

**Other desired skills**:

- Strong customer service mindset
- Able to work in cross functional, matrixed environment.
- Tech-savvy, fully competent in IT (Word, Excel, PowerPoint, Windows OS)
- Highly developed communication skills
- Strong ability to understand and deliver on technical user requirements.
- Hands-on, detail-oriented, and meticulous nature
- Strong ability to understand and deliver on technical user requirements.
- Proactive, self-driven, good analytical and outstanding problem-solving skills
- Able to work independently as well as in a team.
- Good communication and interpersonal skills
- Build strong and effective partnerships internally with country leadership teams, sales team, global clinical team and other internal stakeholders

**Operating Company**:
Ormco

Ormco is a global leader and innovator of high-quality orthodontic products and solutions, including brackets and wires. For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries. We build trusted relationships. Each one is rooted in respect and understanding. We take that approach when we help orthodontists achieve their clinical and practice management objectives. We take the same approach when we help our team bring their personal best to work each day, ready to make a difference and reach their full potential.


  • Clinical Informaticist

    5 months ago


    Kolkata, West Bengal, India KPC Techno Vision Private Limited Full time

    Job Title: Clinical Informaticist Department:IT Sub Department: IT Location: Hyderabad, Kolkata Position Type: Full Time (From Office) Role and Responsibilites - Communicates and collaborates with clinical departments and Information Technology in identifying, prioritizing, and planning the implementation of clinical technology and assuring resolutions...


  • Kolkata, West Bengal, India Ventura Wellness clinic Full time

    .To Assist in clinic for Doctors clinic appointments in front desk - Collect blood samples from patients & ensure accuracy in sorting out patient’s results daily - Ensure that blood specimens are handled according to established standards and protocol - Practice proper patient identification & ensure proper recording and labelling of blood specimens for...


  • Kolkata, West Bengal, India Tata Medical Center Full time

    **Fellow - Clinical Nutrition** Conceptualized in the year 2004 as a philanthropic initiative for the Eastern and North-Eastern parts of India and the neighbouring countries, the Tata Medical Center (TMC) started operations in Kolkata on May 16, 2011. The hospital is governed by a charitable trust - Tata Medical Centre Trust. It is an integrated Oncology...


  • Kolkata, West Bengal, India Galderma Full time

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...

  • Front Desk Associate

    1 month ago


    Kolkata, West Bengal, India Career Strategy Solutions Full time

    **Front Desk Executive (Clinics)** **Job Summary**: The Front Desk Executive serves as the first point of contact for patients, managing administrative tasks to ensure smooth clinic operations. This role involves welcoming patients, handling inquiries, scheduling appointments, and supporting medical staff with basic office duties. **Key...


  • Kolkata, West Bengal, India Amplifon Full time

    Job Role:As a Clinical Support Specialist at Amplifon, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our clinics. Your primary responsibility will be to handle customer interactions at the front desk, providing a warm welcome and ensuring their needs are met.Key Responsibilities:Attend to customer...


  • Kolkata, West Bengal, India Sparsha Infertility Clinic Full time

    **Gynecology and infertility Clinic **in Chinar Park, Kolkata. is looking for **a counsellor and patient support role.** **Follow up calls for the Patients with failed IUI / ICSI cycles with the objective of helping them to cope up with the loss and assist them in taking the right decision.** **Assist patients in overcoming negative mindsets surrounding...

  • Clinical Associate

    5 days ago


    Kolkata, West Bengal, India Tata Medical Center Full time

    **Tata Medical Center - Clinical Associate in Urological Surgery **Conceptualised in the year 2004 as a philanthropic initiative for the Eastern and North-Eastern parts of India and the neighbouring countries, the Tata Medical Center (TMC) started operations in Kolkata on May 16, 2011. The hospital is governed by a charitable trust - Tata Medical...


  • Kolkata, West Bengal, India Cielo Talent Full time

    Job Opportunity for Clinical Research Associate! Greetings! Cielo Talent, world's leading Talent Acquisition partner is hiring for an esteemed client of ours, for the post of Clinical Research Associate. **Job Role & Responsibilities**: Performing monitoring visits according to plan, document actions and follow up on action plans. Site feasibility visits...


  • Esplanade, Kolkata, West Bengal, India Enloe Medical Center Full time

    ENL Admin Ambulatory Ops Compensation range: $32.38 - $43.72 Your rate of pay will be based on applicable experience Shift: Days Shift length: 8 Hours Days off: Fixed If fixed, days off: Saturday & Sunday Hours per pay period: 80 : The LVN Clinical Educator, together with outpatient department leaders, will be responsible for helping with the onboarding...

  • Clinical Associate

    5 months ago


    Kolkata, West Bengal, India Tata Medical Center Full time

    **Clinical Associate - Medical Oncology at Tata Medical Center, Kolkata** Conceptualized in the year 2004 as a philanthropic initiative for the Eastern and North-Eastern parts of India and the neighboring countries, the Tata Medical Center (TMC) started operations in Kolkata on May 16, 2011. The hospital is governed by a charitable trust - Tata Medical...


  • Kolkata, West Bengal, India Tata Medical Center Full time

    **Advertisement for Project recruitment under Clinical Haematology **Conceptualized in the year 2004 as a philanthropic initiative for the Eastern and North Eastern parts of India and the neighboring countries, the Tata Medical Center (TMC) started operations in Kolkata on May 16, 2011. The hospital is governed by a charitable trust - Tata Medical Centre...


  • Esplanade, Kolkata, West Bengal, India Enloe Medical Center Full time

    ENC Women's Services Esplanade Compensation range: $20.76 - $28.03 Your rate of pay will be based on applicable experience Shift: Days Shift length: 8 Hours Days off: Fixed If fixed, days off: Saturday & Sunday Hours per pay period: 80 : The Clinic Patient Coordinator position is designed to be a point of contact for patients both inside and outside the...

  • Clinical Specialist

    3 weeks ago


    Kolkata, West Bengal, India 3M Full time

    Job Title: Clinical Specialist3M is a company that values innovation and creativity. We provide a platform for our employees to explore new ideas and take risks on new projects. Here, you can apply your skills in meaningful ways that drive results.Job Description:We are seeking a Clinical Specialist to support the growth of our 3M Dental Business. The...

  • Clinical Specialist

    3 months ago


    Kolkata, India 3M Full time

    3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter. Job Description: Support the growth of the 3M Dental Business by providing...


  • Rajarhat, Kolkata, West Bengal, India Tata Medical Center Full time

    **Application Closing Date: 15/10/2024** **Position** **CTU Project Technical Support III** **Appointing Organization** Tata Translational Cancer Research Centre Tata Medical Centre, Kolkata **The Tata Medical Centre and the Tata Translational Cancer Research Centre** The Tata Medical Centre (TMC) is a multispecialty institution for tertiary cancer...


  • Rajarhat, Kolkata, West Bengal, India Tata Medical Center Full time

    **Application Closing Date: 15/10/2024** **Position** **CTU Project Technical Support II** **Appointing Organization** Tata Translational Cancer Research Centre Tata Medical Centre, Kolkata **The Tata Medical Centre and the Tata Translational Cancer Research Centre** The Tata Medical Centre (TMC) is a multispecialty institution for tertiary cancer...


  • Kolkata, West Bengal, India Noccarc Full time

    About NoccarcNoccarc is a pioneering medical device company that specializes in designing and manufacturing innovative Smart Medical Devices and an integrated Digital Platform for ICUs. Our cutting-edge products adhere to international standards, such as US-FDA and CE guidelines, and are highly competitive in the global market.With a strong focus on research...


  • kolkata, India Noccarc Full time

    About Noccarc: Noccarc specializes in designing and manufacturing of Smart Medical Devices and an integrated Digital Platform for ICUs, revolutionizing ICU operations and management. Our devices adhere to international standards such as US-FDA and CE guidelines, competing strongly with top international products. With over 9 patents, our dynamic in-house...


  • Kolkata, West Bengal, India Learning Labb Research Institute Full time

    At Learning Labb Research Institute, we're committed to delivering high-quality clinical trials that advance medical knowledge and improve patient outcomes. As a Clinical Research Associate, you'll play a critical role in ensuring the successful execution of these trials.Key Responsibilities:Conduct Site Visits: Monitor trial progress, ensure compliance with...