Csa (Customer Service Associate)
3 weeks ago
**JOB Summary: -**
**Roles & Responsibilities: -**
Responsible for solving customer issues in timely & prompt manner
Update and maintain customer information in CRM
Raise Service Requests for technical issues and follow up with concerned teams
Follow SOPs and adhere to shift schedule
Strict Adherence to company policies, procedures & manuals
**Person Specification**
Good Communication Skills
English, Hindi & any of the South Indian language ( Telugu, Tamil, Kannada, Malayalam)
Freshers are a welcome, experience of 6 months is desirable.
**Salary**: ₹120,000.00 - ₹350,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
Work Location: In person
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