Csa (Customer Service Associate)

3 weeks ago


Malad West Dely Mumbai Maharashtra, India MintFin Solutions Full time

**JOB Summary: -**

**Roles & Responsibilities: -**

Responsible for solving customer issues in timely & prompt manner

Update and maintain customer information in CRM

Raise Service Requests for technical issues and follow up with concerned teams

Follow SOPs and adhere to shift schedule

Strict Adherence to company policies, procedures & manuals

**Person Specification**

Good Communication Skills

English, Hindi & any of the South Indian language ( Telugu, Tamil, Kannada, Malayalam)

Freshers are a welcome, experience of 6 months is desirable.

**Salary**: ₹120,000.00 - ₹350,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

Work Location: In person



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