Gws Support

1 week ago


Chennai Tamil Nadu, India Encora Full time

**GWS Support**

Important Information

**Location: Experience: 5+ years**

**Job Mode: Full-time**

**Work Mode: Hybrid**

**Location: Chennai**

**Job Summary**

Having experience in 2nd level support of Metastorm (MBPM) workflows.

**Responsibilities and Duties**
- 2nd level support of Metastorm (MBPM) workflows.
- MSSQL advanced, C# basic or advanced. EN.
- Coordinating with 3rd level & development support teams on changes / maintenance issues.
- Open to work under 24
- 7 support model.
- Should be able to own the service delivery responsibilities and experience of On-Call support.
- Tickets solved within TRT

**Qualifications and Skills**
- Bachelor's degree in computer science, Engineering, or a related field.
- Minimum 5 years of experience in.Net support & C#
- Strong understanding of enterprise content management solutions using.Net.
- Experience with database technologies, such as MS SQL Server.
- Excellent analytical and problem-solving skills.
- Strong communication skill

**Role-specific Requirements**
- MSSQL advanced, C# basic or advanced. EN.

**About Encora**

Encora is a global company that offers Software and Digital Engineering solutions, with more than 9000 Encorians around the world. Our technology practices include Cloud Services, Product Engineering & Development, Data Modernization & Engineering, Digital Experience, DevSecOps, Cybersecurity, Quality Engineering, Generative AI, among others.

At Encora Inc. we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.


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