Front Desk Executive

2 weeks ago


Pune, India Shiv Travel Full time

We are looking for a Front Desk Executive to join our travel agency and provide excellent customer service to clients and visitors. As the Front Desk Executive, you will be the first point of contact for clients and visitors and will be responsible for creating a positive first impression of our travel agency.

**Responsibilities**:

- Attending the guest at counter.
- Preparing the itineraries as per guest needs.
- Assisting and guiding the client with the suitable customized holiday packages.
- Meeting the client to generate the leads and queries.
- Coordinating with the product and operations team for the smooth services.
- Finalized sales for packages, delivering tour information and answering the queries of the clients.
- Efficiently handling day to day operations and follow up for enquiries, bookings / confirmations, payments, vouchers, post - holiday feedback etc.

**Requirements**:

- Excellent communication and interpersonal skills.
- Minimum with 2+ years of experience in Travel Industry.
- Must carry strong experience in International & Domestic destinations.
- Any graduate with good knowledge of ticketing. Any graduate / Diploma in Travel & Tourism / IATA Certified.

**Salary**: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- travel industry work: 1 year (required)

**Speak with the employer**
+91 9595775776


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