Sales Assistant
6 months ago
**Job Summary**:
**Key Responsibilities**:
- **Customer Interaction**:
- Attend and manage incoming calls from potential and existing customers.
- Provide information on personal and business loan products and services.
- **Loan Processing Support**:
- Ensure all required documents are collected and properly filed.
- **Documentation and Record Keeping**:
- Ensure all documentation complies with company policies and regulatory requirements.
- **Team Collaboration**:
- Work closely with the sales, underwriting, and customer service teams.
- Provide feedback on common customer issues to improve service delivery.
**Qualifications**:
- **Experience**:
- 6 months to 1 year of experience in a customer service role, preferably in the financial services industry.
- **Knowledge**:
- Basic understanding of personal and business loans.
- **Skills**:
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to manage multiple tasks and prioritize effectively.
- Proficiency in Microsoft Office Suite and basic knowledge of loan management software.
**Job Types**: Full-time, Fresher
Pay: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Work Location: In person
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