Sales Assistant

6 months ago


Karol Bagh Delhi Delhi, India MY MUDRA FINCORP PVT LTD Full time

**Job Summary**:
**Key Responsibilities**:

- **Customer Interaction**:

- Attend and manage incoming calls from potential and existing customers.
- Provide information on personal and business loan products and services.
- **Loan Processing Support**:

- Ensure all required documents are collected and properly filed.
- **Documentation and Record Keeping**:

- Ensure all documentation complies with company policies and regulatory requirements.
- **Team Collaboration**:

- Work closely with the sales, underwriting, and customer service teams.
- Provide feedback on common customer issues to improve service delivery.

**Qualifications**:

- **Experience**:

- 6 months to 1 year of experience in a customer service role, preferably in the financial services industry.
- **Knowledge**:

- Basic understanding of personal and business loans.
- **Skills**:

- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to manage multiple tasks and prioritize effectively.
- Proficiency in Microsoft Office Suite and basic knowledge of loan management software.

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Work Location: In person



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