![SmartFusion corporate solutions pvt ltd](https://media.trabajo.org/img/noimg.jpg)
Inbound Process
2 months ago
Job Title: Customer Support Executive
**Responsibilities**:
- Assist customers in resolving issues, complaints, and requests in a timely and professional manner.
- Maintain a high level of product knowledge to effectively address customer concerns.
- Collaborate with other team members to ensure customer satisfaction and efficient problem resolution.
- Document customer interactions and transactions accurately in the system.
- Follow company policies and procedures while adhering to customer service guidelines.
- Continuously strive to meet or exceed performance targets.
Qualifications:
- Graduation from a recognized university.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to work effectively in a team environment.
- Prior experience in customer support or a related field is a plus.
- Proficiency in using customer support software and CRM systems.
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹10,000.00 - ₹16,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9884700291
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