Dispatch Supervisor

Handle all dispatch material.

To ensure the smooth and efficient coordination of logistics operations.

Collaborates with various departments, such as sales, customer service, and warehouse, to obtain accurate order information, resolve issues, and provide timely updates to customers regarding delivery status or any changes to schedules.

Dispatch Planning: Plan and schedule furniture product dispatches based on customer orders, delivery deadlines, and available resources. Coordinate with the production team to ensure the availability of finished products for dispatch.

Logistics Coordination: Coordinate with transportation providers, logistics companies, and delivery personnel to arrange for the pickup and delivery of furniture products. Monitor delivery schedules, track shipments, and ensure timely and accurate delivery to customers.

Order Fulfillment: Ensure accurate picking, packing, and labeling of furniture products for dispatch. Verify order details, quantities, and quality before dispatching the products.

Documentation and Record-Keeping: Maintain accurate records of dispatched products, delivery schedules, and customer information. Prepare and maintain necessary shipping and dispatch documentation, such as delivery notes, invoices, and shipping labels.

Quality Control: Conduct quality checks on dispatched products to ensure compliance with quality standards and customer requirements. Address any quality issues or damages during transportation and take appropriate corrective actions.

Inventory Management: Monitor inventory levels of finished products in the dispatch area. Coordinate with the production team and warehouse personnel to ensure adequate stock availability for dispatch while minimizing excess inventory.

Route Optimization: Optimize delivery routes to minimize transportation costs and maximize efficiency. Utilize route planning software and GPS systems to identify the most efficient routes and track delivery progress.

Customer Communication: Communicate with customers regarding order status, delivery schedules, and any changes or delays in the delivery. Address customer inquiries and concerns related to dispatch and delivery.

Team Management: Supervise and coordinate the activities of the dispatch team, including assigning tasks, providing guidance, and monitoring performance. Ensure that the team follows standard operating procedures and meets productivity targets.

Compliance and Safety: Ensure compliance with transportation regulations, safety guidelines, and company policies. Promote and enforce safe handling practices during loading, unloading, and transportation of furniture products.

Problem Solving: Identify and resolve any issues or challenges related to dispatch operations, such as delivery delays, transportation problems, or customer complaints. Collaborate with relevant departments to address and resolve issues promptly.

Continuous Improvement: Identify opportunities for process improvement and efficiency enhancement in the dispatch operations. Implement measures to streamline dispatch processes, reduce errors, and enhance customer satisfaction

**Contact Us**:
Kanchan Verma

Head
- HR

Martins Impex Pvt Ltd

Plot No 266, Industrial Area Phase2,

Panchkula, Haryana-134113

Contact No.7009987694

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (preferred)

**Speak with the employer**
+91 7009987694