Hotel Receptionist

1 month ago

Varanasi Uttar Pradesh, India MSS Maadhyam Staffing Solutions Pvt Ltd Full time

**Hotel Receptionist duties and responsibilities**
- Hotel Receptionists are responsible for ensuring that the needs of the hotel’s guests are met, and they typically perform multiple duties throughout the course of each shift. While specific Hotel Receptionist job duties and responsibilities may vary slightly depending on the needs of the hotel and size of its additional staff, they generally include:

- Answering incoming telephone calls from prospective and existing guests
- Assisting guests with hotel reservations
- Assigning rooms and suites to guests
- Processing credit card transactions for lodging, room service and other hotel costs
- Transferring phone calls to guest rooms
- Providing guests with wake-up phone calls
- Assisting with guest requests and complaints
- Maintaining accurate records of guest charges (room service, pay-per-view, spa services, etc.)
- **Hotel Receptionist skills and qualifications**
- A successful Hotel Receptionist should possess the following skills and qualifications needed to efficiently perform the duties required for the position:

- Copy this section
- General computer knowledge
- Pleasant demeanor when interacting with hotel guests
- Good communication skills
- Organizational skills
- Ability to multitask
- Willingness to learn hotel computer system/software
- Problem-solving skills
- Customer service skills
- Job Location Luxa Road Varanasi U.P.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Work Location: In person

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