Netact I&c Tiger Team

2 months ago

Bengaluru, India CGI Group, Inc. Full time

**Position Description**:
Operational Support (Standard - NetAct)
- The Tiger Team would be the first point of contact in case of IUM issues reported by GSD.
- Procedure review for Critical/complex projects Continuous Improvement
- RCA review & best practices sharing
- R&D newsletter updates
- Maintain the learning data base Scope of work
- Tiger Team would be operating in ROTA
- Weekend support would be planned as and when requested in advance or On Call basis.
- Primarily team would be supporting to address the upgrade Offline/Online issues
- Consultancy support for technical review (Initiated by DM) for complex projects.
- NIPE Reviews
- Technical Queries
- Interaction with the OS24 / 4LS teams for issue resolution
- Participate in Outage RCA review calls with PL This includes network infrastructure services and professional services for mobile networks and managed operations for fixed, mobile, IP and optical domains. This includes fault management, performance management configuration management, SW management. Skills required
- Good knowledge of OSS Network Elements in at least one of the key vendors (Nokia - NetAct, NSP-NFM-P, CBIS & CBAM)
- Hands-on Experience on Network Element System and element management system and aware of daily health checks of servers.
- NM Install and Upgrades including NetAct variants such as NetAct Bare metal, NetAct Cloud (VMWare / OpenStack), NetAct DR, NetAct DR on Cloud
- Hands on in Archive Cloud (VMWare / OpenStack), NE Integrations to NetAct, Archive Cloud
- Experience in System Acceptance Tests, New Feature testing in Lab, Hardware expansions, software and hardware scaling
- Experience in storage migration
- Experience in Network element integrations - Core/RAN/AD/Flow-one
- Should have good knowledge & understanding of telecom.
- Good Knowledge & Skills on System Administration of Nokia - NetAct, NSP-NFM-P, CBIS & CBAM
- Good Knowledge & Understanding of Redhat/ Linux (Preferably /VMware, OpenStack Certified)
- Scripting skills preferably Ansible, Python
- Prior experience of project life cycle - creation of HLD, LLD, Work packages
- Good understanding of 2G, 3G, LTE RAN, IP/MPLS network.
- Solid communication and presentation skills
- Ability to collaborate with a team of senior experts and architects, Product Line Qualification
- Should have good knowledge & understanding of Support Processes.
- Minimum 3 years of experience in NetAct or OSS Deployments / Upgrades in Customer environment
- Good experience in large and complex system integration projects

**Skills**:

- Linux
- Telecommunications
- Ansible

**What you can expect from us**:
**Insights you can act on**

While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today-one of the world's largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI-where your ideas and actions make a difference.

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