Customer Care Associate

1 month ago

Noida, India Kalp Solutions Full time

**Job Title: Customer Care Associate**

**Responsibilities**:

- Provide exceptional customer service by addressing customer inquiries and resolving issues promptly and effectively.
- Maintain accurate customer records and update information as necessary.
- Collaborate with team members to ensure customer satisfaction and meet service-level agreements.
- Identify opportunities for process improvement and contribute to enhancing the customer care experience.
- Primary job: Address customer issues and resolve them promptly
- Night shifts: Comfortable with working during night hours
- Communication skills: Excellent communication skills required
- Experience: fresher
- Eligibility: Graduates only, regular college students not applicable
- Cab facilities: Not provided
- Job type: Full-time

**Qualifications**:

- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and the ability to think on your feet.
- Ability to work well in a team-oriented environment.
- Attention to detail and the ability to multitask effectively.

**Salary range: ₹22000 in hand**

**CTC: ₹25,000 per month**

**contact the HR: -**

**Shreya (9555589774)**

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹22,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Monday to Friday
- Night shift

Supplemental pay types:

- Joining bonus
- Overtime pay
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Speak with the employer**
+91 9555589774

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