Call Quality

**Responsibilities**: 1) Support our operations team by reporting the task completion to the stakeholders on time. 2) Assist in validating, data tagging, and providing ad hoc support across various quality processes. 3) Complete the tasks with a high level of accuracy and within the deadline. 4) Assist the other auditors of our team in completing the tasks...

**Responsibilities**: 1) Support our operations team by reporting the task completion to the stakeholders on time. 2) Assist in validating, data tagging, and providing ad hoc support across various quality processes. 3) Complete the tasks with a high level of accuracy and within the deadline. 4) Assist the other auditors of our team in completing the tasks...

Place phone calls to potential clients from our computerized directory - Perform script (with necessary adjustments) to ensure consistency of sales program - Answer potential clients’ questions about home improvement projects or goals - Generate between 5 and 15 sales leads per day - Set appointments with prospective customers based on our associates’...

**Job Title: Call Quality Auditor** **Job Type**: Full-time As a Call Quality Auditor, you will play a crucial role in ensuring the accuracy, professionalism, and compliance of our relationship managers' interactions with clients. You will be responsible for listening to the calls and reviewing chat communications to identify any deviations from company...

**Hiring Trainers for Location Noida (WORK FROM OFFICE)** **JD & Skill Set**: Any Graduate 1 years of experience in Process Training in BPO Domain Role is imparting Soft skills, product & process training to new hires; while focusing on Accent Neutralization **Skill Set**: Excellent communication skills, both oral and written Strong understanding of and...

Job Role - Information Retrieval Officer Both Fresher and Experience can apply Location - Noida - Responsible for attending calls and providing information as requested by the caller,using a very user friendly software. - Ensure that appropriate information is provided while taking a call. - Ensure that the duration of the call is within the standardized...

**Your role** - Video Customer Identification Carry out Customer identification process through Video calls - Performing due diligence checks & reviewing KYC documentation through Video calls - Need to be consistent, thorough, accurate and credible while performing duties - Need to be time bound & ensure the requests are closed with in stipulated timelines -...

Job Summary: A US Debt collection representative is a professional who is responsible for resolving overdue bills and collecting payments from those who owe. They must ensure that they keep their employer's assets safe while also making sure those responsible for unpaid bills are contacted immediately. We are searching for a polite, professional US Debt...

Job Summary: A US Debt collection representative is a professional who is responsible for resolving overdue bills and collecting payments from those who owe. They must ensure that they keep their employer's assets safe while also making sure those responsible for unpaid bills are contacted immediately. We are searching for a polite, professional US Debt...

We are looking for call center executives in Noida Sector - 16 location. A Call Center Representative is in charge of answering customer calls, listening to their concerns and solving problems. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need. i. Handle a large volume of inbound...

We are looking for **15 Inbound Customer Service Representatives** to communicate with our customers through inbound or outbound calls to sell our services. **Location**: Sector 80, Noida **Salary**: 16000 - 18000/month CTC + Attendance Bonus(2000 Rs) + Incentive(Up to 6000 Rs) + Retention Bonus(6000 Rs paid after every 6 months) **Key...

**Key Responsibilities**: - Responsible for the lead generation from new customers. - Make outbound calls to increase customer base through new customer acquisition, recovery of churned customers and growth within existing customers. - Execute a daily process with prospecting and pipeline management by actively (primarily) connecting with individuals by...

**Customer Support Representative** A customer support representative’s primary objective is to understand the customer’s problem and troubleshoot it with an optimal and effective solution. Customer support processes focus on short-term customer goals and do not directly impact revenue and other long term objectives. Some highlights of their functions...

**Key Responsibilities**: - Responsible for the lead generation from new customers. - Make outbound calls to increase customer base through new customer acquisition, recovery of churned customers and growth within existing customers. - Execute a daily process with prospecting and pipeline management by actively (primarily) connecting with individuals by...

We are seeking a dedicated and detail-oriented Food Packer to join our team. As a Food Packer, you will play a crucial role in ensuring that our products are accurately and safely packaged for distribution to customers. Your attention to detail, efficiency, and commitment to maintaining high-quality standards will contribute to the overall success of our...

Your role Video Customer Identification Carry out Customer identification process through Video calls Performing due diligence checks & reviewing KYC documentation through Video calls Need to be consistent, thorough, accurate and credible while performing duties Need to be time bound & ensure the requests are closed with in stipulated timelines Interaction...

Make outgoing calls to potential customers to schedule high quality leads for sales. - Possess strong knowledge of Time Management Systems products and services to identify customer needs when qualifying them. - Document each call as per company and departmental policies and procedures. - Follow up with potential customers in a timely manner if necessary. -...

Planning and Preparation of Food, Ensuring Food Quality and Taste, Maintaining Cleanliness, Chopping Vegetables and Fruits. **Responsibilities** - Preparing and assembling ingredients for menu items. - Preparing high-quality meals and food items according to company recipes. - Storing excess food at the correct temperature in order to avoid spoilage. -...

1. Answering calls and resolving queries about product or company. 2. Conveying verbal acknowledgments of offers to our Sales group for closing. 3. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies. 4.Maintains...

Responsibilities: 1. Outbound Calling: - Place phone calls to potential clients using our computerized directory. - Follow a script, making necessary adjustments to maintain consistency in our sales program. 2. Client Interaction: - Answer potential clients' inquiries about home improvement projects and goals. - Engage in informative and respectful...