See more Collapse

IT Support

2 months ago

Bengaluru Karnataka, India Summa Linguae Technologies Full time

Hello ,

Greetings for the day..

Summa Linguae Technologies is looking to recruit an Project Coordinator with IT Support experience to work with one of our leading client.

Minimum 3 years of experience with Microsoft desktop operating systems, helpdesk support with at least 2-3 language skills like Hindi, English & any of the southern India language(Tamil, Kannada, Telugu).

**Timings**:9AM-7PM (Monday -Saturday ) would have to support during weekends and after office hours too

**Location**:Chennai & Bangalore

**Working Mode**:WFO

**Contract Duration**:3 Months (Might extend)

**Roles and Responsibilities:
- Plan and Implement projects
- Help define project scope, goals and deliverables
- Define tasks and required manpower
- Support and direct team
- Project management and planning skills in service of the customer support team
- Directing team members in their day-to-day activities and supporting them in troubleshooting
- Excellent leadership and management skills
- People skills necessary to assist/support non-technical profiles whenever necessary
- Ability to work autonomously as well as to collaborate in team
- Multilingual language skills (English, Tamil, Kannada, Telugu, Hindi)
- Provides technical support to Field Engineers
- Improves client references by writing and maintaining documentation
- Escalate work orders to second level IT support and third level IT support as required
- Identify problem areas and devise and deliver solutions to enhance quality of service and to prevent future problems
- Experience in the field of Service Management
- Should drive Field Engineers on the Field projects like PAV, PM, OS Installations and upgrades
- Minimum 3 years of experience with Microsoft desktop operating systems, helpdesk support
- Proven ability to effectively prioritize and execute tasks in a high-pressure environment
- Act as the single point of contact to the client for all types of service requests
- Technical awareness: ability to match resources to technical issues appropriately
- Understanding of support tools, techniques, and how technology is used to provide IT services
- Handle routine Help Desk calls to ensure timely resolution
- Strong in Microsoft Office (Excel, Word, Access)
- Ability to manage multiple tasks and priorities including good time management skills
- Daily connect with Customer and give updates on the Project progress
- Train the Engineers on the activity
- Daily MIS and standup review for 1 hour

We have other current jobs related to this field that you can find below

  • End User Support

    3 weeks ago

    Bengaluru, Karnataka, India Accel IT Services Full time

    1 L1+ (3+ years)exp. End user support engineer at Bangalore. Engineer should have communication with basic Trouble shooting skills on Broadband connectivity(vendor Mgt.), Office 365.and normal End user capability. Pay: ₹10,000.00 - ₹20,000.00 per month Shift: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Technical...

  • IT Support Technician

    2 months ago

    Banaswadi, Bengaluru, Karnataka, India SKAD IT Solutions Full time

    IT Support duties and responsibilities of the job When compiling an IT Support job description, here is a selection of duties to include: - Installing and configuring computer hardware, software, systems, networks, printers and scanners - Monitoring and maintaining computer systems and networks - Responding in a timely manner to service issues and...

  • IT Support Technician

    6 days ago

    Banaswadi, Bengaluru, Karnataka, India SKAD IT Solutions Full time

    IT Support duties and responsibilities of the jobWhen compiling an IT Support job description, here is a selection of duties to include:Installing and configuring computer hardware, software, systems, networks, printers and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing...

  • Backup Desktop Support Help

    2 weeks ago

    Bengaluru, Karnataka, India Techminds IT Solutions Full time

    We're seeking a backup IT Support professional to join our IT support team in Bangalore. In this role, you'll - Replace outdated / old Desktop Computers or Monitors with new equipment - Arranging the systems from one bay to other ensuring full functionality. - You'll also neatly organize cabling for a clean, professional appearance. The Pay is 550 rupees...

  • System Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India MSR IT Solutions Pvt Ltd Full time

    **System Support Executive** Job Type : Permanent Location - Bangalore **Education **- A diploma in electrical/ electronics/ Computers/ Hospitality. **Skill set (Technical)** - Knowledge in Computer hardware and networking with TCP/IP to support hardware items installed in client site. - To be a part of project implementation team when product being...

  • Customer Support Agent

    2 weeks ago

    Mysuru, Karnataka, India Greenwave IT Full time

    Good Communication skills - Willingness to learn - Hindi with good English will be an advantage - Flexible to work in different process Immediate joiners preferred. **Salary**: ₹8,000.00 - ₹12,000.00 per month Schedule: - Day shift **Experience**: - Customer support: 1 year (preferred) **Language**: - Hindi (preferred) Work Location: In...

  • Customer Support Representative

    4 weeks ago

    Bengaluru, Karnataka, India BOVA IT SERVICES LLC-FZE Full time

    **Job Title**:Customer Support Representative** **Experience**: 1 - 2 Years **Location**: Bengaluru, India **Qualification**: Bachelor’s Degree Holder/Any other equivalent degree **Timing**: Rotational shift (8:30 AM - 5:30 PM) IST / (2:30 PM - 11:30 PM) IST **Week offs** : Rotational **Target Audience**:Middle East **CTC : Upto INR 3...

  • System Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India MSR IT Solutions Pvt Ltd Full time

    Project Implementation - Executive Job Type : Permanent Location - Chennai Education - A diploma in electrical/ electronics/ Computers. Skill set (Technical) - Knowledge in Computer hardware and networking with TCP/IP to support hardware items installed in client site - To be a part of project implementation team when product being installed. - To make...

  • IT Support

    3 weeks ago

    J. P. Nagar, Bengaluru, Karnataka, India DOTMAPPERS IT PVT LTD Full time

    What we offer: A Good hike in your paycheque Work-Life Balance You will get to learn about a wide variety of industries and experiment with different Web Technologies. **Responsibilities** 2.Ensure all websites, backups, DNS Settings, Servers, Sites both live and planned are implemented and set up to run smoothly and fast. Implement technology such as...

  • L1 Support

    2 weeks ago

    Bengaluru, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

  • L1 Support

    2 weeks ago

    Bengaluru, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

  • L1 Support

    3 weeks ago

    Bengaluru, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

  • Hyperion Support Service

    3 weeks ago

    Bengaluru, India Enormous IT Full time

    **Hyperion Support Service** **Experience: 4+ years** **Location: Remote** 24x7 **Technical and functional **support service for Hyperion Planning and Essbase including the following details: - Conduct service request analysis - Assisting with problem identification and problem reproduction through remote VPN/Zoom connection - Assist in formulating an...

  • L2 Support

    4 weeks ago

    Bengaluru, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

  • L1 Support

    6 days ago

    Bengaluru, Karnataka, India Quess IT Staffing Full time

    About Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...

  • L1 Support

    6 days ago

    Bengaluru, Karnataka, India Quess IT Staffing Full time

    About Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...

  • Application Support

    4 weeks ago

    Bengaluru, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

  • L2 Support

    5 days ago

    Bengaluru, Karnataka, India Quess IT Staffing Full time

    About Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...

  • Application Support

    5 days ago

    Bengaluru, Karnataka, India Quess IT Staffing Full time

    About Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...

  • Desktop Support

    1 month ago

    Bengaluru, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...