Customer Support Associate

3 weeks ago


K R Puram Bengaluru Karnataka, India Color Myles Full time

We are looking **Customer support executive** for e-commerce sales,

Call me Gopi 6366967350

**Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 6366967350



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