Voice Executive
2 months ago
Assamese Speaking.
- Research required information using available resources.
- Manage and resolve customer complaints.
- Provide customers with product and service information.
- Identify and escalate issues to supervisors.
- Follow up customer calls where necessary.
- Document all call information according to standard operating procedures.
- Complete call logs and reports as required.
- Recognize, document, and alert the management team of trends in customer calls.
- Develop and maintain a knowledge base of the evolving products and services.
**Job Types**: Full-time, Permanent
**Salary**: ₹14,434.34 - ₹18,780.48 per month
Schedule:
- Day shift
- Evening shift
- Morning shift
- Rotational shift
Work Location: In person
**Speak with the employer**
+91 9123006906
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