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System Administrator 3-it

1 month ago

India Oracle Full time

Perform performance trend analysis and manage the server/network capacity. Propose client configuration and implement technical solutions to enhance and/or troubleshoot the system. Work with others to define, coordinate vendor purchase needs. Responsible for support documentation as well.

Job duties are varied and complex utilizing independent judgment. May have project lead role. 5 years of related experience in a medium to large network distributed and computing environment. BS in Computer Science or related field.

**Responsibilities**:
Extensive experience in ORACLE WebLogic Server administration in 24x7 Production environments
Excellent working knowledge in configuring multiple WebLogic domains including machines, manage servers, node managers and cluster environments
Cluster configuration for achieving load balancing and failover mechanism
JDBC - connection pool and multi data source configured with Oracle DBA and others RDBMS
Deploying the JAR, WAR, EAR files in standalone and clustered environments
Node Manager Configuration remote managed server start and stop
Extensive knowledge Configuring WebLogic server instances into WebLogic clusters for high availability
Having good knowledge in deployment on Weblogic cluster in PROD, UAT implementation
Configuring Web Logic Plug-ins in Oracle Http server and configured load balancing and fail-over solutions
Experience in supporting Oracle Retail Enterprise channel Products like RMS, RIB, Planning, etc preferred
Enable cloud operations to resolve customer issues and requests through sharing best practices, training, tooling and directly resolving escalations
Build and maintain excellent relationships with customers and achieve the high customer satisfaction
Act on behalf of the customer, partnering with engineering, cloud operations and customer service teams to restore customer availability or assist with implementations
Proactively monitor customer issues until they are fully resolved, keeping the customer informed along the way
Address support requests that are escalated to our team from other parts of the company
Document customer issues and other relevant details as part of the support your provide
Continually improve skills through work experience and training
Identify recurring issues and areas for improvement, providing these as input back to engineering teams for future enhancements

Qualifications:
Bachelor’s or Master’s degree in Computer Science, MIS or another technical field or equivalent work experience
Experience implementing or supporting the operations of Oracle Retail products on premise or in the cloud
Customer focus with a passion for delighting customers
Proven ability to quickly learn new technical domains and then train others
Excellent verbal, written communication and interpersonal skills
Detail oriented and capable of working on multiple problems at once