Ar Caller

1 month ago

Chennai Tamil Nadu, India NTT DATA Full time

**Job Title**: AR Caller

**Experience**: Fresher

**Shift**: US Shift (Night Shift)

**Work Location**: Chennai

**Mode of Work**: Work From Office

**In these roles you will be responsible for**:

- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
- Analyzing medical insurance claims for quality assurance
- Resolving moderately routine questions following pre-established guidelines
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

**Requirements for this role include**:

- Ability to work regularly scheduled shifts from **Monday-Friday (8:00PM to 6:00AM).**:

- High school diploma
- 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift
- Weekend availability

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

**Location**:

- Chennai, Tamil Nadu (required)

Work Location: In person

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