Help Desk

2 weeks ago

Rajasthan, India Transaction Analysts India Full time

**Education: Graduate in any discipline**

**No of hiring: 2**

**Location: Rajasthan**

**Experience: 1-5 Years of experience in IT services**
- MIS Report
- Outstanding follow up
- Customer support
- Handle Day to day Task
- Drive daily monitoring adherence to SOP (standard Operating problems )
- Manage the business continuity for partner performance and feedback, managing data collection, validating data with the purpose of reviewing ,
- Analyzing the issues and resolve.
- Coordinating with customer and developer if any issues
- Preparing RCA Documents
- Test computer and Laptop to ensure proper functioning.
- Record technical issues and solution in logs

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