After Support Executive

6 days ago


Mumbai, India Carnot Technologies Pvt Ltd Full time

**About us**:
**Job Title - After Sales Support Executive**

**Job role**:

- Handling Incoming Calls from Customer and maintaining Service level = > 95%
- Handling Outgoing Welcome and Feedback calls to customers
- Closure of tickets assigned via App with TAT of 4-24 hrs
- Responsible for maintaining CSAT scores on Inbound and Outbound Calls
- Resolving Customer queries and concerns regarding issue with proper follow up and closure calls
- Identify and escalate issues to supervisors
- Provide product and service information to customers.
- Achieve daily and weekly target ensuring no backlog end of the day

**Skills**
- Minimum Qualification UG / Graduate
- Minimum of 1-3 years’ experience in Inbound and Outbound Customer service / Retention process in a BPO / Contact centre
- Excellent Communication skills in Hindi, Marathi and any regional language will be added advantage
- Minimum typing speed of 20 wpm and basic excel knowledge will be an added advantage
- Comfortable working in shifts from 0900 - 2000 hrs and rotational week off
- Working from Office, location Marol

We have attractive monthly incentives basis on the performance

**Job Types: Full-time, Regular / Permanent**

**Salary: Up to ₹18,000.00 per month + Incentives**

*Speak with the employer* +91 7506677430

**Salary**: ₹10,000.00 - ₹14,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Sales: 1 year (required)

**Language**:

- Hindi (required)
- English (required)
- Marathi (required)
- Oriya (required)

**Speak with the employer**
+91 7506677430



  • Mumbai, India VnU services Full time

    Opening with a Insulation industry. **Position: Customer Service Executive** **Location: Mumbai (Chandivali)** **Experience -5 years** **Qualification -Graduate** **CTC - 6 LPA** **Company Role.** To manage order entry on timely manner with complete accuracy as order entry is the initiating activity for the complete supply chain process. Initiates and...

  • Booking Executive

    3 weeks ago


    Mumbai, India After Studios Full time

    Looking for Booking Executive: 2 to 3 yrs of Experience on an urgent basis. **Salary**: From ₹20,000.00 per month Schedule: - Day shift **Experience**: - Negotiation (preferred) - Marketing (preferred) - Social media management (preferred)


  • mumbai, India Antal International Full time

    Job Description Job Title: After Sales Service and Support Head - Plastic Injection Moulding Experience: 10 + Years Company Overview: One of the leading manufacturers of state-of-the-art plastic injection moulding machines, serving industries worldwide. With a commitment to innovation, quality, and customer satisfaction, we deliver...

  • Back Office Executive

    2 months ago


    Navi Mumbai, India vitality business support services Full time

    Position : Medical Record Summarizer. Role of Work: Listing and sorting of medical records. Summarizing medical records, as per client’s requirements. Requirements: Good typing skills. Good computer skills. Good English communication (written and verbal). Shift : 9 am to 6pm. Holiday : Alternate Saturday & all Sundays. Training : 1 month Stipend :...

  • Marketing Executive

    6 days ago


    Mumbai, India Marketing Executive Full time

    experience developing and executing marketing campaigns while managing and inspiring a team. He/she will be comfortable with day-to-day marketing activities, as well as long-term strategy, thriving with tight deadlines and changing needs. If you are a people-person who loves the rewarding challenge of building a brand, we want to hear from...


  • Mumbai, Maharashtra, India Arya Omnitalk Full time

    Job Description - Executive Customer Support - Mumbai - (Exp.: 1) **Skills**: - Knowledge of Vehicle Electronics/Multi meter operation must. Daily roles and responsibilities - 1) To look after Installation & services like Maintenance & Troubleshooting of GPS Units. 2) Need to visit Customer Site regularly & resolve their Problem related to GPS. 3) Basic...


  • Mumbai, Maharashtra, India MEDDIRECT Full time

    Company Description MedDirect Services Private Limited belongs to Health Care and Medical Industry. It is a BPO company that offers multi-lingual support, cold chain logistics around the globe, and consultation services to businesses. Our company is committed to providing superior services to our clients, and we are constantly innovating and improving what...


  • Ghansoli, Navi Mumbai, Maharashtra, India TAN SWA TECHNOLOGIES INC Full time

    **THIS IS EXCLUSIVELY FOR FEMALE CANDIDATES - FRESHER UP TO AGE OF 23 STAYING WITH PARENTS BETWEEN THANE TO PANVEL THANE TO KALYAN WITH GOOD KNOWLEDGE OF MARATHI** Working location would be AC office in the Manufacturing Unit (Factory) of Tan Swa at just 50 METERS - WALKING DISTANCE from Rabale Signal near Rabale Railway station, Behind TJSB Bank, Near...


  • Mumbai, India Home Revise Education Pvt Ltd Full time

    Greetings from **Home Revise Education Pvt. Ltd.!!!** We are looking for a **“Customer Support Executive (Dispatch Executive)”** who has a passion for working beyond the limit!!! Please find the Job Details below: **Designation**:Customer Support Executive (Dispatch Executive) **Gender**: Female Only. **Experience**: 6Customer Support Executive...


  • navi mumbai, India Septodont Healthcare India Pvt Ltd Full time

    Job Title: Sales Support ExecutiveLocation: Navi MumbaiAbout Septodont:At Septodont, we are spreading smiles worldwide. With over 90 years of excellence globally & 25 years domestically, we've been at the forefront of revolutionizing dental care worldwide. Our commitment to quality, innovation, and patient well-being drives us to continually push the...


  • Andheri, Mumbai, Maharashtra, India Executive Hunters Full time

    **Role: Motion Graphics/Animator** **Experience: 3-5 Years** **Location: Andheri, Mumbai** **2D Animator/ Motion Graphics Artist Job Description**: - Create high impact designs, illustrations and highly engaging animations and videos for a diverse array of media - Driving innovation and proactively recommend creative solutions - Assist in the planning...


  • Mumbai, India Executive Hunters Full time

    **(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...


  • Mumbai, India Executive Hunters Full time

    **(1)Customer Service Executive FRESHERS** - Salary budget - Rs 10000-15000 per month - Location - Mumbai, Mumbai - Working days - 5 - Work from office - yes - Work from home - No. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...

  • Research Associate

    2 months ago


    Mumbai, India Page Executive Full time

    Exposure to the world's biggest multinational brands and industry leaders - Strong career progression opportunities **About Our Client**: Page Executive (an executive search arm of Page Group) provides a range of search, selection and talent management solutions for organisations on a permanent and interim basis. Established in London in 1976, we've been...


  • Mumbai, India Innovative Engineering Products Pvt. Ltd. Full time

    Innovative Engineering Products Pvt. Ltd. (IEPPL) is a leading industrial service and supplier in India. IEPPL is associated with various well-known and globally reputed principals to service the metal working lubricants and corrosion needs of various industries. We are looking to hire an experienced Back-office Marketing Executive to join our Sales report,...


  • navi mumbai, India Septodont Healthcare India Pvt Ltd Full time

    Job Title: Sales Support Executive Location: Navi Mumbai About Septodont: At Septodont, we are spreading smiles worldwide. With over 90 years of excellence globally & 25 years domestically, we've been at the forefront of revolutionizing dental care worldwide. Our commitment to quality, innovation, and patient well-being drives us to continually push the...


  • Navi Mumbai, India Septodont Healthcare India Pvt Ltd Full time

    Job Title: Sales Support ExecutiveLocation: Navi MumbaiAbout Septodont: At Septodont, we are spreading smiles worldwide. With over 90 years of excellence globally & 25 years domestically, we've been at the forefront of revolutionizing dental care worldwide. Our commitment to quality, innovation, and patient well-being drives us to continually push the...


  • Navi Mumbai, India Septodont Healthcare India Pvt Ltd Full time

    Job Title: Sales Support ExecutiveLocation: Navi MumbaiAbout Septodont: At Septodont, we are spreading smiles worldwide. With over 90 years of excellence globally & 25 years domestically, we've been at the forefront of revolutionizing dental care worldwide. Our commitment to quality, innovation, and patient well-being drives us to continually push the...


  • Navi Mumbai, India Septodont Healthcare India Pvt Ltd Full time

    Job Title: Sales Support ExecutiveLocation: Navi MumbaiAbout Septodont: At Septodont, we are spreading smiles worldwide. With over 90 years of excellence globally & 25 years domestically, we've been at the forefront of revolutionizing dental care worldwide. Our commitment to quality, innovation, and patient well-being drives us to continually push the...


  • Navi Mumbai, India Septodont Healthcare India Pvt Ltd Full time

    Job Title: Sales Support Executive Location: Navi Mumbai About Septodont: At Septodont, we are spreading smiles worldwide. With over 90 years of excellence globally & 25 years domestically, we've been at the forefront of revolutionizing dental care worldwide. Our commitment to quality, innovation, and patient well-being drives us to continually push the...