Surveillance Operator

A **Surveillance Operator** is responsible for monitoring and ensuring the security of a specific area or facility by observing video feeds and other surveillance systems. They play a crucial role in identifying and responding to potential security threats, incidents, or unusual activities.

Key Responsibilities:

- **Monitor Surveillance Systems**:

- Continuously observe live and recorded video feeds from CCTV cameras and other security systems.
- Ensure all surveillance equipment is functioning correctly and report any malfunctions.
- **Incident Detection and Reporting**:

- Identify suspicious behavior, unauthorized access, or other security breaches.
- Document and report any incidents to the appropriate personnel or authorities.
- Maintain logs of all activities and incidents for future reference.
- **Coordinate with Security Teams**:

- Communicate with on-site security personnel to relay real-time information about potential threats or incidents.
- Assist in coordinating responses to emergencies or security breaches.
- **Review Recorded Footage**:

- Analyze recorded video footage to investigate incidents or provide evidence for legal or disciplinary actions.
- Prepare detailed reports based on video analysis.
- **Compliance and Procedures**:

- Adhere to all legal requirements and company policies related to surveillance and data protection.
- Ensure confidentiality of sensitive information and footage.
- **Training and Development**:

- Stay updated with the latest surveillance technology and security protocols.
- Participate in training programs to enhance skills in surveillance and security operations.

Required Skills and Qualifications:

- **Attention to Detail**: Ability to spot minor details and inconsistencies in video footage.
- **Technical Proficiency**: Familiarity with surveillance software, CCTV systems, and other security technologies.
- **Communication Skills**: Strong verbal and written communication skills for reporting incidents and coordinating with team members.
- **Problem-Solving**: Ability to quickly assess situations and determine appropriate actions.
- **Discretion and Integrity**: Maintain confidentiality and handle sensitive information with care.

Education and Experience:

- **Education**: High school diploma or equivalent is typically required; additional certifications in security or surveillance may be beneficial.
- **Experience**: Prior experience in security, law enforcement, or a related field is often preferred but not always required.
- **Certifications**: Some employers may require or prefer certifications such as Certified Surveillance Professional (CSP) or related credentials.

Work Environment:

- Surveillance operators usually work in a control room setting, often for extended periods.
- The job may involve working in shifts, including nights, weekends, and holidays.

Career Progression:

- With experience, surveillance operators can advance to supervisory roles, such as Lead Surveillance Operator or Security Manager.
- Further opportunities may include specialized roles in cybersecurity or advanced security technology.

This role is vital in maintaining the safety and security of an organization, and it requires a high level of vigilance and responsibility.

**Job Type**: Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person