Supervisor, Finops

**Essential Duties & Responsibilities**:

- **Policy Formulation & Implementation**
- Develop and establish general policies, procedures, and best practices governing overall operations.
- **OTC Expertise**
- Leverage extensive knowledge in the Order-to-Cash (OTC) domain to enhance operational efficiency.
- **Team Leadership & Supervision**
- Supervise, motivate, and manage a team of approximately 13 individuals across four distinct, yet interconnected areas.
- Assign and oversee daily work activities for optimal team performance.
- **Performance Monitoring & Reporting**
- Provide detailed reports to management on team productivity and effectiveness for continuous improvement.
- **Cross-Functional Collaboration**
- Maintain consultative relationships with departments like sales, marketing, and accounting to ensure alignment and facilitate coordinated efforts across the organization.
- **Process Improvement**
- Collaborate with the Controller and Finance Operations Director to evaluate and improve processes, and implement streamlined procedures for greater efficiency.
- **Project Management**
- Oversee multiple ongoing projects as well as manage ad-hoc requests to ensure successful and timely completion.

**Skills & Other Requirements**:

- **Leadership & People Management**
- Proven ability to lead, motivate, and manage teams effectively.
- Strong supervisory skills to direct daily activities and resolve team challenges.
- **OTC Domain Expertise**
- In-depth knowledge of the Order-to-Cash (OTC) cycle, including billing, collections, and revenue recognition.
- Experience with process improvements and best practices within the OTC domain.
- **Project Management Skills**
- Ability to manage multiple concurrent projects and ad-hoc requests efficiently.
- Strong organizational and time management skills to prioritize tasks and meet deadlines.
- **Analytical & Problem-Solving Abilities**
- Strong analytical skills to evaluate team productivity and operational effectiveness.
- Experience in identifying process inefficiencies and implementing streamlined solutions.
- **Collaboration & Cross-Functional Communication**
- Excellent interpersonal and communication skills to maintain relationships with internal stakeholders such as sales, marketing, accounting, and other departments.
- **Financial & Operational Acumen**
- Understanding of financial operations and experience working closely with Controllers or Finance Directors.
- Ability to analyze financial data, generate reports, and provide recommendations for process improvement.
- **Technical Proficiency**
- Familiarity with ERP systems like D365 or similar platforms.
- Strong proficiency in MS Excel and other reporting tools for tracking productivity and performance metrics.
- **Adaptability & Flexibility**
- Ability to thrive in a dynamic environment with shifting priorities and handle multiple tasks simultaneously.
- **Attention to Detail**
- High level of accuracy and attention to detail in supervising team work and handling projects.