Field Modification Technician

2 weeks ago

New Delhi, India ALSTOM Full time

Req ID:424064

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

**Job Title** (Job Code):
Maintenance Technician / Field Modification Technician ( IN-ES-03_001)

**PURPOSE OF THE JOB**:
Provides field engineering leadership, assist and support to projects & PI team for investigation, troubleshooting and resolution of technical/quality issues

**ORGANISATION**

**Organization structure (job belongs to..)**

Product Introduction Management of Site, Country, Cluster, Region or Platform

**Reports directly to**:
PI Customer Site Manager

**Other reporting to**:
Project PI Manager within project organization

**Direct reports**:
None

Network & Links

Internal:

- Participating Units and/or Subsystem Managers
- Customer Site PI team
- PI Support team (Back-office)
- RAMS team
- Project Engineering team
- Quality team (mainly PrQSM and SQ)
- Installation and Test & Commissioning team (if applicable)
- Internal Supplier representatives (Components/PU)
- Sourcing and Contract Manager
- Integrated Service Readiness (ISR)
- Maintenance/Service team (if Alstom)
- Global System representatives (if applicable)

External:

- Train drivers
- Customer site team
- Customer maintenance team (if not Alstom)
- External Suppliers

Main Responsibilities:
**Key accountabilities**:

- Support any technical activity on Alstom products during PI period as well as Commissioning, Warranty (and Validation & Certification phase if applicable)
- Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actions
- Define troubleshooting methodology
- Provides technical guidance and supports technicians in troubleshooting and repairs
- Provides feedback on technical documentation deficiencies.
- Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements
- Drive Kx (8D) issues with Quality and internal & external Suppliers as support of PrPIM
- Ensure completeness and quality of input to Failure Management data base for RAMS exploitation
- Drive Reliability Growth through failure/event investigation and reliability forecast implementation (with RAMS support).
- Drive and support containment to avoid reoccurrence of failures
- Supports as-maintained Alstom product configuration control and relevant documentation management
- Support technical reviews with internal and external Suppliers, partners, customers, authorities
- Ensure & facilitate information flow within the PI Customer Site, PI functions and project teams. Provides status and transparence on PI activities, key technical issues, to PrPIM.
- Drive technical Return of Experience/reporting/feedback as support of PrPIM
- Support Obsolescence Management (if applicable)
- Support preparation and implementation of Field Modifications (FM)

**Performance measurements**:

- Achievement of contractual reliability (milestone) targets
- Achievement of contractual availability (milestone) targets
- Containment and solution of K1S/K2/K3 issues on time
- Completeness and Quality of failure/event diagnosis/data and relevant documentation
- Reliability improvement after FM implementation
- Achievement of PI Dashboard
- Achievement of configuration updates
- Achievement of REX implementation
- Audit results (internal and external)
- Compliance with EHS rules and work-related processes

**MAIN REQUIRED COMPETENCES**

Educational Requirements

**Mandatory**:

- Graduate in Engineering or Industrial (“Internal Graduation” (“cadre interne” in F) acceptable)
- Internal EHS training
- English

**Desirable**:
Master’s degree in Engineering

**Experience**

**Mandatory**:

- Several years of technical experience, either mechanical or electrical / electronic engineering
- Railway safety & RAM
- EHS knowledge/exposure
- Product knowledge
- Data analytics

**Desirable**:

- General Railway knowledge
- Field Experience
- Problem Solving skills
- DFQ, Quality and Audit skills
- Customer contact

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international comm

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