Tele Caller Executive

1 week ago


Gwalior Madhya Pradesh, India SocialSEO Solutions Full time

**Key Responsibilities:Telecalling Duties**:

- Make outbound calls to potential or existing customers to inform them about products, services, or offers.
- Handle inbound customer inquiries and resolve issues effectively.
- Maintain a professional tone and build positive relationships with customers over the phone.
- Document customer interactions and feedback in the system.
- Meet daily/weekly call targets and ensure high customer satisfaction levels.

**Operational Duties**:

- Assist in coordinating and executing day-to-day operational activities.
- Maintain accurate records, reports, and databases related to operations.
- Collaborate with various teams to streamline processes and improve efficiency.
- Ensure compliance with company policies and procedures in all operational tasks.
- Monitor and address operational issues proactively.

**Qualifications**:

- High school diploma or equivalent; a bachelor’s degree is preferred.
- Proven experience in telecalling, customer service, or operations.
- Proficiency in MS Office (Word, Excel, PowerPoint).

**CONTACT US FOR MORE INFORMATION 9827411118**

Pay: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)

Work Location: In person


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