International Voice Process

7 months ago


Gurgaon, India Ebix Payment Services Pvt Ltd Full time

**Urgent Hiring for Customer Service profile In International Process.**

**Location - Gurugram**

**Salary - 20k to 30k PM**

**Job Description**
- Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
- Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
- Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
- Meet call handling quotas and individual and team sales targets
- Gather and analyse client data to identify possible products or services to recommend to management
- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
- Follow communication protocols, rules, and policies,

**Qualification** - Any Graduate

**Experience** - 1-3 Year

**Skills** - Excellent Communication Skills

**Note - If you have any query kindly Call/Whatsapp on - 9315128616**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9315128616



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