Front Desk Receptionist

2 months ago


Gurugram Haryana, India Citrine Clinic Full time

Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone and takes detailed messages as needed.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Assists patients in filling out registration forms.
- Arranges hospital admissions, provides referrals, and schedules appointments for medical tests and lab work for patients as needed.
- Keeps patient appointments on schedule by notifying the provider of a patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Minimizes patients’ stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly environment in the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, monitoring credit extended to patients, and filing, collecting.
- Helps patients in distress by responding to emergencies and solving problems.
- Collects, sorts, distributes, or prepares mail, messages, or courier deliveries.
- Maintains operations by following policies and procedures, reporting needed changes.
- Provides directions to the office to new patients, consulting practitioners, and vendors.
- Contributes to team effort by accomplishing related results as needed.

Pay: ₹11,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Work Location: In person

Application Deadline: 17/10/2024
Expected Start Date: 25/10/2024



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