International Voice Process

1 month ago


Chennai, India Glory Power Solutions Pvt Ltd Full time

WE ARE HIRING

INTERNATIONAL VOICE PROCESS - TECHNICAL

Excellent English communication is required

Location :Chennai

Qualification : Graduation

Experience : Upto 6 months in Any Voice process / Customer support

Freshers are also eligible to apply

Shift : 5 days Rotational Night Shift & 2 days Rotational week off

(Two way cab facility within 25km)

**ROLES AND RESPONSIBILITIES**:
Respond to customer queries and customers concern

Provide support for data collection to enable Recovery of the account for end user.

Maintain a deep understanding of client process and policies

Reproduce customer issues and advance product bugs

Provide excellent customer service to our customers

You should be responsible to exhibit capacity for critical thinking and analysis.

Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹17,000.00 - ₹21,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Excellent English (required)


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