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Customer Care Service
5 days ago
Handling customer & franchisee complaints and queries.
- provide assistance, resolve complaints, Answering questions to Customer as well as all frinchisee.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
- Delivering information about a company's offerings.
- Collecting and analyzing customer feedback
Skills required...........................
- Adaptability....
- Ability to Use Positive Language....
- Clear Communication Skills....
- Self-Control....
- Taking Responsibility....
- Patience.
**Job Types**: Full-time, Permanent
Pay: From ₹6,500.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Bhopal, Bhopal - 462001, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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