Customer Service Associate for Bhopal

1 month ago

Bhopal Madhya Pradesh, India WITBLOOM TRAINING & PLACEMENT Full time

**Job Summary**:
Join our team as a Customer Service Associate, an entry-level position perfect for freshers. You'll play a key role in delivering exceptional service, resolving inquiries, and ensuring positive customer experiences.

**Responsibilities**:

- **Customer Interaction**:

- Resolve issues promptly and effectively.
- **Problem Resolution**:

- Investigate and resolve customer concerns, escalating when needed.
- **Product Knowledge**:

- Gain in-depth knowledge of our products and services.
- **Documentation**:

- Maintain accurate records using our CRM system.
- **Communication**:

- Communicate clearly and professionally with customers and team members.
- **Team Collaboration**:

- Collaborate with the team and attend training sessions.
- **Continuous Improvement**:

- Provide feedback for process improvement.
- Stay informed about industry trends.

**Qualifications**:

- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Basic computer skills.

This role offers a great start for those eager to build a career in customer service.

**Locations: Bhopal and Indore.**

**Working days**:
5 days

**Salary - **1.5 LPA to 3 LPA.

For interview, call HR Yoijita - 76974 28235

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹12,500.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Relocate:

- Bhopal, Madhya Pradesh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 +919826590392

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