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Customer Relationship Officer

4 months ago

Ernakulam, India Kalaakaari Couture Full time

We at KALAAKAARI, Launched in 2016 a style-driven destination that provides with the latest trends with a team of eclectic and zealous individuals who are ardent about our products and are constantly pushing the boundaries. It’s our never-ending quest to design and curate the coolest looks with our signature effortless style.

We specialize in making customized costumes hinge on special occasions and have a wonderful collection of contemporary as well as traditional style women’s wear to select from. By creating individual pieces rather than collections, we seek to provide those special items we felt were missing from our wardrobes and put them into yours.

A Customer Relationship Officer is responsible for the day-to-day operations of a retail store. They are responsible for:

- Ensuring the store runs smoothly and effectively
- Managing the store's assets
- Planning, managing profit and loss
- Handling cash at the store
- Collating daily sales and other necessary reports
- Ensuring that the store is free from pilferage
- Hiring, firing, and managing staff
- Facilitating customer service
- Meeting sales and financial goals
- Motivating sales teams
- Creating business strategies
- Developing promotional material
- Training new staff

Retail Experience is Mandatory (Min 1 to 2 Years)

Should have a minimum 1 to 2 years of knowledge in fashion and trends and should have good communication skills.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Ernakulam, Kerala (required)

Ability to Relocate:

- Ernakulam, Kerala: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8075111812