Vkyc Agent

Hiring for our Client

Industry: Bank - HO

**Responsibilities**:
Video Customer identification carry out Customer identification process through video calls.

Performing due diligence checks and reviewing KYC documentation through video calls

Need to be consistent, thorough, accurate and credible while performing duties

Interaction quality complete and accurate capture of call interactions

Customer service must exhibit highest standards of customer service to ensure customers are comfortable the our the verification process abide by Banks grooming standards

Business value additions promoting digital banking services for a superior customer service experience through meaningful conversations

Profiling of customers in order to aid right cross-servicing of bank products

Audit and service quality ensure all laid down system and process are followed as stipulated by audit and senior management ensure accurate and timely processing and submission of KYC requests adherence to set processes of updating customer interactions

Qualification: Any Graduate

Language proficiency:
English/ Hindi/Bengali

Behavioral Skills:
Excellent verbal, written communication skills

Good interpersonal skills

Eye for detail
- Ability to identify potential failure modes

Analytical and problem-solving ability

Good in computer

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹14,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

**Speak with the employer**
+91 9123929838