Telecaller (Female)

2 months ago


Noida, India Education Times Study Abroad Full time

**Salary**:10000 to 12000 + Attractive Incentive

**Timing**:10:00 AM to 06:00 PM

**Overview**:
**Responsibilities**:

- **Outbound Calls**: Make outbound calls to potential customers using a prepared script to provide information about products or services and persuade them to make a purchase or schedule a meeting.
- **Customer Engagement**: Engage with customers in a professional and friendly manner, addressing their queries, concerns, and providing relevant information.
- **Product/Service Knowledge**: Stay informed about the features and benefits of the products or services offered by the company to effectively communicate them to potential customers.
- **Lead Generation**: Identify and qualify potential leads through proactive calling, ensuring accurate capturing of customer information and needs.
- **Follow-up Calls**: Conduct follow-up calls to previous customers or leads to gather feedback, upsell additional products/services, and ensure customer satisfaction.
- **Documentation**: Maintain accurate and up-to-date records of calls, interactions, and customer details in the company's database.
- **Communication Skills**: Exhibit excellent verbal communication skills, with the ability to articulate information clearly and persuasively.
- **Team Collaboration**: Collaborate with other team members, sales representatives, and relevant departments to ensure a seamless customer experience.
- **Adherence to Policies**: Adhere to company policies and procedures, including ethical and legal standards, during customer interactions.

**Qualifications**:

- **Education**: High school diploma or equivalent. Additional qualifications in sales or communication will be a plus.
- **Experience**: Prior experience in a similar telecalling or sales role is advantageous but not mandatory. Training will be provided.
- **Communication Skills**: Strong verbal communication skills with a clear and pleasant speaking voice.
- **Persistence**: Ability to handle rejection and maintain a positive attitude. Persistence in achieving sales targets.
- **Computer Skills**: Basic computer skills, familiarity with customer relationship management (CRM) software is a plus.
- **Multilingual Skills**: Proficiency in multiple languages may be an added advantage, depending on the target customer base.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Noida, Uttar Pradesh (required)

Ability to Relocate:

- Noida, Uttar Pradesh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 6386372909



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