
Customer Service Executive
3 weeks ago
**Job Family Descriptor**
Maintain customer accounts and ensure billing accuracy consistent revenue generation delivery of billing information to customers address billing discrepancies track and keep total receivables outstanding under control ensure consistent cash inflow into the organization Ensure achievement of collection targets and reduce outstanding collections and debt bucket Lead drive guide and monitor operations related to credit and settlement audit operations including annual planning regular operations dispute resolution with customer satisfaction focus Accounts Payable Track payments expenditures process invoices expense claims reconcile processed payments Analyze accounts monthly report generation resolve invoice discrepancies along with providing support in audit monthly closing
**Broad outline of the Role**
**Purpose - Broad objective of the role**
**Operating Network - Key External**
**Operating Network - Key Internal**
**Size and Scope of Role - Financial**
**Size and Scope of Role - No. of direct reports**
**Size and Scope of Role - Total team size**
**Size and Scope of Role - Other size parameters**
**Minimum qualification & experience**
**Other knowledge/skills**
**Key Responsibilities**
**Technical Competencies**
**Knowledge / Skills**
**Job Segment**:Accounts Payable, Collections, Financial, Finance, Operations, Customer Service
-
Customer Service Specialist
3 days ago
Pune, Maharashtra, India EXL IT service management Full time**Job Summary:**We are seeking a highly skilled Senior Executive to join our EXL IT Service Management team. As a key member of our operations team, you will be responsible for handling end-to-end claims, including receiving and making calls, settling liability, and following up on claims until closure.Responsibilities and Requirements:Process transactions...
-
Customer Service Executive
4 weeks ago
Pune, India Earthly Joy Global Pvt Ltd Full time**Customer Service Executive** **Responsibilities**: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring...
-
Customer Service Executive
5 days ago
Pune, Maharashtra, India United Consulting Full timeWe are looking for a qualified Customer Service Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer...
-
Customer Service Executive
5 days ago
Pune, India United Consulting Full timeWe are looking for a qualified Customer Service Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer...
-
Customer Service
4 weeks ago
Pune, India Link Talent and Management Service Full timeFull Job Description Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying...
-
Customer Service Liaison
2 days ago
Pune, Maharashtra, India Gallagher Service Center LLP Full timeAbout the RoleAs a Senior Process Analyst at Gallagher Service Center LLP, you will play a pivotal role in driving operational excellence and ensuring customer satisfaction. Your expertise in US Health Insurance regulatory standards will guide our US onshore branch operations, enabling us to deliver high-quality services and achieve business objectives.Key...
-
Executive - Customer Services
24 hours ago
Pune, India Capita Full timeProvides administrative support to customer service processes. **Job title**: Executive - Customer Services Undertakes basic administrative tasks Ensures that complete documentation is maintained either in electronic or hard copy form. Transmits information or documents to customers, using computer, or mail Accurately captures data and enters it on to the...
-
Customer Service Executive
4 weeks ago
Pune, India Excellence Lead-Gen Solutions B2B Full timeSalary: 15000 To 20000 We are seeking a motivated and experienced Customer Service Executive with excellent communication skills in English to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service to ensure customer satisfaction. **Salary**: ₹15,000.00 -...
-
Customer Service Executive
2 weeks ago
Pune, India Honeywell Full time**Deliver business value through Right and Fast partnership**: Position: Customer Service Executive Role: This position is responsible for managing customer interaction throughout the complete sales cycle, starting from handling customer query, material planning, sales orders processing and translating the same into revenue for the organization. Controls...
-
Customer Service Executive
4 weeks ago
Pune, India SMS Consultancy Full timeRadiaant Captive India Pvt Ltd *Role*: - Customer Service Executive (Sale, Collection) *Responsibility*: - Making outbound calls to customers for collection and sales purposes. - Collecting outstanding payments from customers and resolving any payment disputes. - Building and maintaining strong customer relationships *Requirements* Proven experience as...
-
Customer Service Executive
1 week ago
Pune, Maharashtra, India BetterPlace - Digital Solutions for Frontline Workforce Management Full timeComplete Work From Home job Role: Customer Service Executive - Manage large amounts of inbound and outbound calls in a timely manner and resolve issues related to bus booking - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the...
-
Executive - Customer Services
1 week ago
Pune, India Capita Full timeParticipates in ongoing production processing and performs basic operational tasks under direct supervision. **Job title**: Executive - Customer Services Participates in ongoing production processing and performs basic operational tasks under direct supervision. **Location**: Pune , India **Time Type**: Full time **Contract Type**: Permanent
-
Customer Service Executive
4 weeks ago
Pune, India Credence Management Solutions Full time!! Hiring Freshers !! Hiring !! Hiring Experienced Job Title -Customer Service Executive (Collection process) Qualification - HSC/ Graduation/ PG Good Communication skills Free pick and drop service Immediate Joining Unlimited incentive (International voice process) Location - Pune Permanent Work From Office Salary - 2 LPA - 4 LPA (( Make Sure to Hit the...
-
Customer Service Executive
2 days ago
Pune, India Credence Resource Management Full timeInternational BPO - Voice Process ( US collections Process) Position Title - Executive - Customer Service Location - Pune - **Highlights**: - Best in Market salaries from 2.4 lakhs up - to 4 lakhs - 6 week new hire training program - Unlimited Incentive plans with transparent KRA’S - Enhance your analytical/decision making and negotiation skills. - Free...
-
Customer Service Executive
4 weeks ago
Pune, India Credence Resource Management Full timeInternational BPO - Voice Process (US collections process) Position Title - Executive - Customer Service Location - Pune Highlights:Best In Market Salaries from 2.4 lakhs up-to 4 lakhs - 6 week new hire training program - Unlimited Incentive Plan with transparent KRA's - Enhance your Analytical/Decision Making & Negotiation skills - Free Medical/Life...
-
Customer Service Executive
3 weeks ago
Pune, India Credence Resource Management Full timeInternational BPO - Voice Process (US collections process) Position Title - Executive - Customer Service Location - Pune Highlights:Best In Market Salaries from 2.4 lakhs up-to 4 lakhs - 6 week new hire training program - Unlimited Incentive Plan with transparent KRA's - Enhance your Analytical/Decision Making & Negotiation skills - Free Medical/Life...
-
Customer Service Executive-female
4 weeks ago
Pune, India T A Solution Full timeHiring for Customer Service Executive-Female in a construction company for Pune Location Posted on -January 22, 2020 Designation - Customer Service Executive Location - Pune Qualification - Graduate Gender - Female Experience -2 yr Salary - 30- 40 K PM **Role & Responsibilities**: Handle phone, internet and face to face interactions with customers. Manage...
-
Customer Service Executive
4 weeks ago
Pune, India Tech Mahindra Full time**Tech Mahindra International BPO Voice Process for US Client** Position : International Customer Care Executive Job Type : Full Time - NIGHT SHIFT - ROTATIONAL SHIFT Salary : 2 LPA To 4.6 LPA. **Immediate Joiners from Pune are Preferred** - In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay &...
-
Customer Service Executive
4 weeks ago
Pune, India Credence Resource Management Kharadi Pune Full timeInternational BPO - Voice Process (US collections process) Position Title - Executive - Customer Service Location - Kharadi, Pune Highlights: - Best In Market Salaries from 2.4 lakhs up-to 4 lakhs - 6 week new hire training program - Unlimited Incentive Plan with transparent KRA's - Enhance your Analytical/Decision Making & Negotiation skills - Free...
-
Customer Service Executive
4 weeks ago
Pune, India Credence Resource Management Pvt.Ltd Full time**Company Background** We are 1850+ employees strong who provide exceptional performance that’s customer friendly & compliant; and deliver world class results to ensure brand integrity. From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up...