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Loans Officer
1 week ago
Position: Vice President of Operations - Loans
Department: Operations
Reports To: Chief Operating Officer (COO) or Chief Executive Officer (CEO)
Job Summary:
Key Responsibilities:
- Strategic Leadership:
- Develop and execute strategic plans to drive the success of the loan operations department in alignment with organizational objectives.
- Provide visionary leadership and direction to the operations team, fostering a culture of innovation and continuous improvement.
- Operational Excellence:
- Streamline and optimize loan processing workflows to enhance efficiency and productivity.
- Implement industry best practices and innovative solutions to elevate operational performance.
- Compliance and Risk Management:
- Ensure strict adherence to regulatory requirements and industry standards across all loan operations.
- Collaborate closely with compliance and risk management teams to identify and mitigate potential risks.
- Team Leadership and Development:
- Recruit, mentor, and empower a high-performing team of professionals, promoting collaboration and individual growth.
- Cultivate a positive and inclusive work environment that fosters creativity, teamwork, and accountability.
- Performance Monitoring and Reporting:
- Establish and monitor key performance indicators (KPIs) to track departmental performance and drive continuous improvement initiatives.
- Provide regular, insightful reports to executive leadership on operational metrics, achievements, and areas for enhancement.
- Technological Innovation:
- Evaluate and implement cutting-edge technology solutions to optimize loan processing efficiency and stay ahead of industry trends.
- Stay abreast of emerging technologies and industry advancements to ensure our organization remains competitive and innovative.
- Customer Experience:
- Collaborate with customer service teams to deliver exceptional service and support throughout the loan process, prioritizing client satisfaction and loyalty.
- Proactively address customer concerns and feedback, implementing strategic improvements to enhance the overall customer experience.
- Financial Management:
- Develop and manage the budget for the loan operations department, ensuring efficient resource allocation and cost-effective operations.
- Maintain high-quality standards while optimizing operational expenses and maximizing financial performance.
Qualifications and Requirements:
- Bachelor's degree in Business Administration, Finance, or a related field (Master's degree preferred).
- 10+ years of progressive experience in loan operations or a related field, with a demonstrated track record of leadership and achievement.
- Comprehensive knowledge of loan processing, regulatory compliance, and risk management practices.
- Strong analytical skills and the ability to solve complex problems efficiently.
- Exceptional communication, negotiation, and interpersonal skills.
- Proven ability to inspire and motivate teams to achieve ambitious goals.
- Familiarity with relevant technology and software solutions in the financial services industry.
**Job Types**: Full-time, Permanent
**Salary**: ₹50,000.00 - ₹60,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Application Question(s):
- Do you have Managerial level Experice in Loans?
- CTC expectation?
- Notice Period?
- Current Location
**Experience**:
- total work: 10 years (preferred)
Work Location: In person
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