Tele Caller Executive

1 month ago


Nashik, India Yes Mee Trip Full time

Position Overview: As a Travel Agency Telecaller, you will be responsible for promoting and selling travel packages and services to potential customers over the phone. Your primary objective will be to generate leads, build customer relationships, and close sales. You will play a crucial role in expanding the customer base of the travel agency by effectively communicating the value and benefits of various travel offerings.

**Responsibilities**:
Contact potential customers via telephone to introduce travel packages and services provided by the travel agency.

Build rapport with customers by actively listening to their needs, providing relevant information, and addressing their inquiries and concerns.

Conduct outbound calls to prospective customers and follow up on leads to convert them into confirmed bookings.

Explain the features, benefits, and unique selling points of different travel packages and destinations to generate interest and excitement among customers.

Provide accurate and up-to-date information regarding travel itineraries, flight options, accommodation, transportation, travel insurance, and other related services.

Customize travel packages based on customer preferences, budget, and travel requirements, ensuring a personalized experience.

Maintain a strong knowledge of current travel trends, popular destinations, special offers, and promotional campaigns to effectively market the agency's services.

Meet or exceed individual sales targets and contribute to the overall sales goals of the travel agency.

Efficiently manage customer databases, update customer information, and maintain detailed records of interactions and transactions.

Collaborate with the travel agency's team members, including travel consultants, tour operators, and support staff, to ensure a seamless customer experience.

Continuously enhance product knowledge by attending training sessions, workshops, and staying updated with industry news and developments.

Provide excellent customer service by promptly resolving any issues or complaints, ensuring customer satisfaction and loyalty.

Maintain a professional and courteous demeanor while representing the travel agency, adhering to company policies and values.

Stay updated with market trends, competitor activities, and customer preferences to identify new sales opportunities and propose innovative strategies to enhance sales performance.

**Job Types**: Full-time, Fresher, Internship
Contract length: 12 months

**Salary**: ₹8,000.00 - ₹10,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Nashik, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Language**:

- Hindi (required)
- English (required)

**Speak with the employer**
+91 9284468470
Expected Start Date: 13/07/2023


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