Front Office Receptionist

Patliputra Hospital is one of Dhanbad's renowned hospital caring for people since 50 years.

**Job Summary**

We are looking for a friendly and professional Front Office Receptionist to join our team at Patliputra Hospital, a multi-super specialty and healthcare services provider in Dhanbad Jharkhand. As a Front Office Receptionist, you will be the first point of contact for our patients, visitors and staff. You will be responsible for managing the front desk operations, such as greeting and registering patients, answering and transferring phone calls, scheduling appointments, collecting payments, and maintaining records. You will also assist with other administrative and clerical tasks as needed.

**Responsibilities**:

- Greet and welcome patients and visitors in a courteous and respectful manner
- Register patients and verify their personal and insurance information
- Answer and direct incoming phone calls to the appropriate departments or staff members
- Schedule and confirm appointments for patients and doctors
- Collect co-payments and other fees from patients and issue receipts
- Maintain and update patient records and files in the computer system
- Ensure the reception area is clean, organized and stocked with necessary supplies
- Handle patient complaints and inquiries in a professional and empathetic way
- Perform other duties as assigned by the supervisor or manager

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Paid sick time

Schedule:

- Morning shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Dhanbad, Jharkhand: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Medical receptionist: 1 year (required)

**Language**:

- English (preferred)