Chat Support Executive
1 month ago
WE ARE HIRING FOR GRACE STAFFING SERVICES
**Job Title**: Chat Support Executive (US Shift)
**Location**: [Company Location]
**Shift**: US Shift (Night Shift)
**Working Days**: 5 Days (2 Rotational Offs)
**Job Type**: Full-time
**Experience**: Graduate Freshers or HSC with 6 months+ in chat support
**Key Responsibilities**:
- Provide support to customers via live chat.
- Resolve customer queries and issues efficiently.
- Maintain a high level of professionalism and customer satisfaction.
- Achieve performance targets such as response and resolution times.
**Requirements**:
- **Education**: Graduate or HSC with 6 months+ experience in chat support.
- **Skills**: Excellent written communication, customer service-oriented, basic computer proficiency.
- **Shift Flexibility**: Willing to work US night shifts (typically 8:30 PM to 6:00 AM IST).
- **Documents**: All necessary documents (ID, educational certificates, etc.) in place.
**Additional Info**:
- **Pick & Drop**: Provided for night shifts.
- **Career Growth**: Training and opportunities for advancement.
DROP YOUR CVs ON +91 7039543004 (HR Alisha) | +91 77158 82251 (HR Jayesh)
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹22,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Evening shift
- Night shift
- Rotational shift
- US shift
Supplemental Pay:
- Overtime pay
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Location**:
- Thane, Maharashtra (required)
Work Location: In person
**Speak with the employer**
+91 7715882251
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