Customer Care Executive
2 weeks ago
Customer Care Executive (Excellent English Skills)
**Responsibilities**:
- Resolve customer complaints and ensure customer satisfaction.
- Provide technical support and assistance.
- Process orders and track deliveries.
- Maintain product knowledge and provide accurate information.
- Gather and relay customer feedback.
- Maintain accurate records of interactions.
- Identify sales opportunities and promote additional products/services.
- Collaborate with cross-functional teams.
Qualifications:
- High school diploma or equivalent.
- Excellent written and verbal English skills.
- Customer service experience preferred.
- Strong communication and problem-solving abilities.
- Basic technical knowledge.
- Ability to multitask and prioritize.
- Patient, empathetic, and adaptable.
Note: This is a concise version of the job description, and specific requirements may vary depending on the company and industry.
**Job Types**: Full-time, Regular / Permanent, Internship
Contract length: 12 months
**Salary**: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
Schedule:
- Morning shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (required)
**Speak with the employer**
+91 9983327538
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