Customer Care Executive
4 weeks ago
Greetings of the day
we’re hiring a customer care executive to help us provide the best possible experience to every customer who interacts with us.
**Objectives**
- Develop in-depth knowledge of our offerings and provide informative support and tailored recommendations to customers
- Maintain accurate records of customer interactions and steps taken to resolve issues
**Responsibilities**
- Manage customer conversations across all our support via phone
- Answer customer inquiries and escalate complex issues to the appropriate team to ensure rapid support
- Proactively take steps to enhance the customer experience
- Share relevant customer feedback to help us improve our offerings
**Required skills and qualifications**
- Strong written and verbal communication skills
- Graduate & undergraduate both can apply
- Age limit 18 to 26 years male & female both can apply
- Friendly and empathetic demeanor
- Exceptional problem-solving ability
- Ability to collaborate across departments and teams
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹15,228.36 - ₹22,036.76 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- Hindi (required)
- English (required)
Shift availability:
- Day Shift (required)
Ability to Relocate:
- Laxmibai Nagar, Delhi, Delhi: Relocate before starting work (required)
Work Location: In person
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