Reservations Associate

1 week ago


Gurugram Haryana, India Marriott International, Inc Full time

**Job Number** 24106914

**Job Category** Reservations

**Location** The Westin Gurgaon New Delhi, Number 1, MG Road, Gurgaon, Haryana, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._


  • Reservation Associate

    2 weeks ago


    Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24016035 **Job Category** Reservations **Location** The Westin Sohna Resort & Spa, Vatika Complex, Sohna-Gurgaon, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservation Associate

    2 weeks ago


    Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24087393 **Job Category** Reservations **Location** Courtyard Gurugram Downtown, Plot no - 27 B, Sector Road, Gurugram Haryana, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...

  • Reservation Executive

    3 weeks ago


    Gurugram, Haryana, India Holiday Inn Express (Unite of Barque Hotels Pvt Ltd Full time

    To supervise the operations of the Reservations Department during shift by assisting to co-ordinate operational plans to meet Hotel sales targets. At Holiday Inn Express® we want our guests to relax and be themselves which means we need you to: - Be you by being natural, professional and personable in the way you are with people - Get ready by taking...

  • Reservations Associate

    2 months ago


    Gurugram, Haryana, India IHCL Full time

    Job Responsibilities - Create and maintain allotments - Record and analyse guest questionnaires on a monthly basis - Ensure accuracy of guest history and client profiles in Data Base - Track market codes - Load and maintain rates in reservation system - Maintain rate in Website - Collate, maintain and distribute relevant information and data obtained from...

  • Reservation Associate

    1 month ago


    Gurugram, India Marriott International Full time

    POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions...

  • Reservation Associate

    3 weeks ago


    Gurugram, India Marriott International Full time

    POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions...


  • Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24043725 **Job Category** Reservations **Location** CEC Gurgaon, 5th Floor Vatika Atrium, Gurugram, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain...


  • gurugram, India Marriott International Full time

    POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer...


  • Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24065981 **Job Category** Reservations **Location** CEC Gurgaon, 5th Floor Vatika Atrium, Gurugram, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain...

  • Reservations Associate

    2 months ago


    Gurugram, India The Indian Hotels Company Limited Full time

    Job Responsibilities Create and maintain allotments Record and analyse guest questionnaires on a monthly basis Ensure accuracy of guest history and client profiles in Data Base Track market codes Load and maintain rates in reservation system Maintain rate in Website Collate, maintain and distribute relevant information and data obtained...

  • Reservations Associate

    2 months ago


    gurugram, India The Indian Hotels Company Limited Full time

    Job Responsibilities Create and maintain allotments Record and analyse guest questionnaires on a monthly basis Ensure accuracy of guest history and client profiles in Data Base Track market codes Load and maintain rates in reservation system Maintain rate in Website Collate, maintain and distribute relevant information and data...


  • Gurugram, Haryana, India NatWest Group Full time

    Treasury, Finance Core Treasury Associate - Gurugram, India- Permanent- Full Time#R-00236224 Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. - This role is based in India and as such all normal working days must be carried out in India. Job...


  • Gurugram, Haryana, India Expedia Group Full time

    **Traveler Service Associate** A Traveler Service Associate will handle Expedia’s toughest and most visible service issues. We work every day to ensure our travelers critical concerns are resolved in an efficient and timely manner. The Traveler Service Associates primary responsibility is to handle escalations from sensitive sources such as Executives,...

  • Tpsp Associate

    7 days ago


    Gurugram, Haryana, India Expedia Group Full time

    **TPSP Associate** We are expanding our Escalations Teams to foster a culture of excellence. If you're passionate about delivering an exceptional customer experience and thrive in a dynamic and evolving environment, we want you to join us! We are currently hiring for several teams in our Gurgaon office to support our traveler and partner needs across...


  • Gurugram, Haryana, India Bloom Hotel Group Full time

    Schedules the front office staff Attending the guestsHandling administrative tasks OfficeTaking phone calls File and maintain records Handling basic inquiries and sorting mail Image scanner Making reservations on behalf of guests **Job Type**: Permanent **Salary**: ₹9,005.32 - ₹13,000.00 per month **Benefits**: - Food provided - Provident...

  • Associate

    2 weeks ago


    Gurugram, Haryana, India Acuity Knowledge Partners Full time

    **Key Responsibilities**: - Will be responsible for working as part of the dedicated team for an investment bank - Supporting our clients on multiple industries including IT/ BPO, Telecom, Consumer, Pharma, Infrastructure, Healthcare, Retail and Industrials, among others and preparing pitch books, industry overviews, company focused discussion documents,...

  • Associate - Fig

    2 months ago


    Gurugram, Haryana, India Acuity Knowledge Partners Full time

    Will be responsible for working as part of the dedicated team for an investment bank - Supporting our clients on multiple industries including FIG, TMT, Consumer, Pharma, Infrastructure, Healthcare, Retail and Industrials and preparing pitch books, industry overviews, company focused discussion documents, studying & analyzing different business & financial...


  • Gurugram, Haryana, India CWT Full time

    Travel Experience Counselor II - (24000052) **Purpose of the Role -** As a Travel Counselor, you will be responsible for providing exceptional travel advisory and booking services to our clients. You will utilize your extensive knowledge of travel destinations, industry trends, and various booking tools to offer personalized travel solutions that meet our...


  • Gurugram, Haryana, India CWT Full time

    Travel Experience Counselor II - (2400002Y) **Purpose of the Role -** As a Travel Counselor, you will be responsible for providing exceptional travel advisory and booking services to our clients. You will utilize your extensive knowledge of travel destinations, industry trends, and various booking tools to offer personalized travel solutions that meet our...


  • Gurugram, Haryana, India CWT Full time

    Travel Experience Counselor II - (2400004G) **Purpose of the Role -** As a Travel Counselor, you will be responsible for providing exceptional travel advisory and booking services to our clients. You will utilize your extensive knowledge of travel destinations, industry trends, and various booking tools to offer personalized travel solutions that meet our...