Service Trainee
2 weeks ago
**ixamBee is hiring on behalf of Fenesta**
**About Us**:
Fenesta is India's largest windows and doors brand, and a part of the Rs 11,431 crore, 1889 Est. DCM Shriram Group is acknowledged for its transparent work culture and diversity. Fenesta today boasts a Pan-India presence and also has an international presence in Maldives, Nepal, and Bhutan.
**Job Overview**:
**JOB DESCRIPTION**:
**Position: Service Trainee during internship & Service Engineer - Retail/Projects on successful completion of**
**internship**
**Role: Service Engineer (Internship + Full-Time - on successful completion of internship)**
**Duration of Internship: 12 months**
Qualifications: Diploma/B.Tech. (Civil/Mechanical)
**Stipend during Internship: 25,000 INR per month**
Work Location: Zones - Bangalore/Hyderabad/Chennai
Roles and Responsibilities:
- Technical knowledge of installation, use of tools etc.
- Surveying the installation site within 3 days of assigning.
- Checking for availability of place for safe unloading of material at the site.
- Auditing the sites before and after installation of the window.
- Supervising the Service station team.
- Training of service station teams on proper installation/handling of tools (Service Station: Outsourced
- takes care of installation of windows/doors as per the standard procedures defined).
- During the final survey understanding the customer requirements, informing customers on any variations
in measurement and how the final installation will look.
- Preparing Quotations on internal software after final survey of the customer location.
- Coordinating with clients on scheduling installation visits and proactive information to customers on
status/prevent escalation from customers.
- Site handover to customer post installation.
- Handle multiple installation sites in the assigned territory.
- Safety inspection of service station employees at site.
- Weekly review meetings with Customer Service Manager on status of installation and problems faced
**Job Types**: Full-time, Permanent
Pay: ₹300,000.00 per year
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- What is your current CTC
- What are your CTC expectations?
- Do you know any regional language?
- Are you open for a field role?
Work Location: In person
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