Customer Service Advisor
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We're Hiring for Healthcare Advisor, who would be handling patient complaints regarding policy queries, claim queries and reimbursement queries. If you're a fresher we'd love to talk to you.
Location: Bommanahalli, Bangalore (Electronic City)
Job Responsibilities:
Handle inbound and outbound customer interactions for US healthcare clients. Assist members with insurance benefits, claims, eligibility, and billing-related queries. Provide accurate information while maintaining quality and compliance standards. Document customer interactions in the system. Meet productivity, quality, and customer satisfaction targets.Eligibility:
Graduate/Undergraduate (as per process eligibility). Excellent English communication skills. Basic computer knowledge and typing skills. Willingness to work in US rotational night shifts. Customer service experience in BPO is preferred; freshers with strong communication skills may also apply. Freshers Only**Work Schedule:
Shift: US Rotational Night Shift Working Days: Monday to Friday Weekends: Fixed Saturday & Sunday OffSalary & Benefits
CTC: 25,000/- Performance-Based Incentives - 3500 to 5000/- Night Shift Allowance: Paid per night - 150/- Two-Way Cab Facility Paid Training Career Growth Opportunities Health & Employee Benefits as per company policy-
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