Product Data Writer

About Officeworks: Officeworks’ purpose is “we bring big ideas to life at low prices”. It’s how we create shared value for customers, team members, suppliers, communities and shareholders. We are Australia’s leading omnichannel retailer of complete technology solutions, stationery, furniture, art supplies, and learning resources. We also offer services including Print & Create, and Geeks2 U. Our products and services provide solutions to our diverse range of customers across Australia from households, students, small to large sized businesses, governments and schools. Our culture is built on beginning with customer, doing the right thing, executing with accountability, and leading with ambition. We are one team who are proud to “wear the blues” and deliver for our customers. We are an inclusive, forward-thinking organization where diverse perspectives enable innovation, continuous improvement and better outcomes for our customers and teams. The work we do plays an important role in helping Australians work, learn, create and connect. About the Commercial Function: The Commercial team sits at the heart of Officeworks’ growth agenda. This function brings together customer needs, product innovation, services, supplier partnerships, merchandise planning, and channel growth to shape what Officeworks sells, how it competes, and the value it delivers across Retail, B2 B, Government, and Education. This is a unique opportunity to contribute to one of the business’s most commercially impactful areas. The team plays a key role in evolving Officeworks’ product and service offering, accelerating growth in high-potential channels (such as B2 B and Education), expanding private label and exclusive ranges, strengthening supplier partnerships, and unlocking emerging category opportunities across areas like technology, gaming, mobility, VR, print, installation, telco, and managed services. You will help build commercial capability from the ground up, shaping scalable ways of working, strengthening planning and decision-making, and driving outcomes that impact sales, margin, customer experience, inventory performance, and long-term growth. These roles are best suited for people who enjoy: Thriving in a growth-focused retail environment where commercial decisions directly influence customers, sales, margin, and competitiveness Contributing to key growth areas, including B2 B, Education, Government, private label, exclusive products, and emerging categories Using insights (customer, competitor, category, supplier, financial, inventory) to identify opportunities and inform decisions Collaborating cross-functionally to turn commercial strategy into practical outcomes Our Values: Our values shape the way we work, our behaviours and how we interact with each other, our customers, suppliers and communities. We begin with customer: We start with our customer’ needs in every decision.

We offer
simple, helpful and affordable solutions. We listen, learn and continuously improve. We do the right thing: We lead with integrity and care for our team communities and planet. We work together safely and treat everyone with respect, inclusion, and trust. We collaborate across teams and think Officeworks-wide. We execute with accountability: We are accountable for our decisions, actions, results, and mistakes. We stay across the details and focus on delivering what matters. We move with pace and agility to deliver outcomes. We lead with ambition: We set bold ambitions that help us to win and transform. We are courageous with new ideas. We focus on transformation, not incremental steps. Title: Product Data Writer Function: Commercial

Location:
Bengaluru Why this role exists: The Product Data Writer is responsible for creating accurate, engaging, and customer-focused product information that empowers customers to find, understand, and confidently purchase products across all Officeworks channels. Operating as a key customer-facing content specialist within the Commercial function, the role ensures product copy and media assets are complete, compliant, and launch-ready before inventory arrives. By balancing creative storytelling with technical accuracy and speed, the role drives consistency across web, mobile, mobile apps, digital catalogues, email marketing, kiosks, and in-store signage. It resolves content gaps, applies SEO principles, and optimizes product data workflows during Range Reviews to directly improve search findability, customer decision-making, and commercial conversion. Where you will make a difference: In this role you will: Product Content Creation and Copywriting: Draft clear, engaging, and customer-centered product titles, descriptions, feature bullet points, and benefit statements. Translate technical supplier specifications into easy-to-understand customer benefits and decision-making details. Maintain brand voice, style-guide compliance, and appropriate tone across all product ranges and categories. Ensure product copy remai