ServiceNow Developer

4 weeks ago


Bengaluru Bangalore Chennai, India Capgemini Technology Services India Limited Full time
Job Title : ServiceNow Developer / Sr. Developer/Lead/Architect
Location : Pan India
Experience : 4 to 12 Years
Skills : ServiceNow Developer
 
Job Description :
• Lead the design and implementation of ServiceNow CSM solutions, including but not limited to case management, knowledge management, and self-service portals
• Collaborate with customers to identify their business requirements and translate them into technical solutions
• Create detailed technical design documents and assist with project planning and estimation
• Provide technical leadership and guidance to junior team members, including code reviews and knowledge sharing
• Stay up-to-date with the latest ServiceNow releases and industry trends, and proactively suggest enhancements to improve the customer experience
• Troubleshoot and resolve issues related to ServiceNow CSM implementations Work closely with cross-functional teams, including


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