Inside-Sales / Pre-Sales Executive
1 week ago
Job Description
To be successful as a Presales Executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Presales Executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.
KEY RESPONSIBILITIES:
Calling existing and potential customers to persuade them to purchase company products and services.
Accurately recording details of customers' purchase orders
Processing all customer purchases accordingly
Generating promising leads for the outside sales team to pursue
Managing customer accounts by ensuring timely follow-ups
Developing and sustaining solid relationships with customers to encourage repeat business
Using sales scripts proffered by the company to drive sales and respond to customer rejections
Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
Continually meeting or exceedingly daily and monthly targets with respect to call volume and sales
PERSONAL COMPETENCIES:
- Required Exp: 0-2 Years
Bachelor's or Associate's degree in Marketing, Communications, Business Administration, or related field is preferred.
Certified Sales Professional (CSP) accreditation is advantageous.
Proven experience working as a Presales Executive.
Proficiency in all Microsoft Office applications.
The ability to follow scripts.
Strong negotiation and consultative sales skills.
Excellent organizational and problem-solving skills.
Effective communication skills.
Exceptional customer service skills
PERKS AND BENEFITS:
Attractive Incentive Plans, Performance Pay, Bonus schemes are also provided.
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