LM Manager

3 weeks ago


Mumbai, India Grow Simplee Full time
We seek a Roster Team Lead with experience in the last-mile delivery industry to join our team. The Roster team lead will be responsible for recruiting qualified candidates for the Delivery Executive role and planning their shift roster for dispatch. The ideal candidate should have a strong background in recruitment & roster planning, knowledge of last-mile delivery operations, and the ability to work independently in a fast-paced environment. Â KEY RESPONSIBILITIES
  1. Roster Planning & execution for delivery executives based on the order trend at the hub.
  2. Monitor the delivery executives performance, identify low performers & help them to improve their performance through PIP
  3. Planning and executing timely dispatches of shipments based on geographical/cluster knowledge
  4. Facilitate new hire onboarding, including conducting orientations and training sessions
  5. Build and maintain relationships with staffing agencies, job boards, and other recruitment sources
  6. Provide real-time support to delivery executives to maintain the best customer experience
BASIC QUALIFICATION
  1. 1+ years of experience in the logistics industry
  2. Strong management skills & Local geography knowledge
  3. Strong knowledge of last-mile delivery operations, including delivery executive and driver roles
  4. Excellent communication and interpersonal skills

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