Know Your Customer

3 weeks ago

Bengaluru Bangalore, India JP Morgan Chase & Co. Full time

As a Know Your Customer Analyst in Wholesale Know Your Customer Operations, you will be responsible to review the records completed by production team to ensure all client Know Your Customer records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence You will assist in end to end operations review and the client-facing team. You will perform a research to ensure a client's Know Your Customer profile is appropriately updated and any discrepancies or issues with the profile escalated to the appropriate lines of business.

You will be responsible for ascertaining that all Know Your Customer and Anti Money Laundering policies are adhered to and will be responsible for conducting reviews of client's Know Your Customer documentation stored in internal repositories and publicly available information, performing the necessary screening against relevant search engines and sanction lists and communicate any additional deficiencies back to the business. Know Your Customer Analyst , you are expected to stay current with all regulatory changes and requirements around client Know Your Customer Analyst, Suitability and Documentation.

Job responsibilities

  • Review of confidential client data via publicly available and internal sources with understanding of the firm's Know Your Customer requirements when reviewing documentation inclusive of Customer Identification Program (CIP), Standard Due Diligence (SDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence(SpDD) and Product Due Diligence requirements (PDD)
  • Compare and contrast differences within Know Your Customer records, highlight amendments required to production team and also highlight escalate to compliance in case of Anti Money Laundering Red flags
  • Ensure the review of the records are complete within the due date and also Service Level Agreement deadlines and comment on trends/behavior relating to account due diligence and activity review
  • Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality) and meet firm wide quality standards
  • Handling and maintenance of confidential client documentation and communicating/escalating issues to management when applicable
  • Be part of the holistic client review team to follow up on outstanding alignment items within various Line of Business and other teams to close loop on the alignment
  • Be flexible to work on other migration/remediation projects including Screening resolution , other Line of business holistic alignment or Quality Assurance and ability to comprehend the Know Your Customer risk factors and draft the overall risk summary for the client

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