Telemarketing Executive

4 weeks ago

Kurukshetra, India Centaur Recruiters Full time
We are looking for a Telemarking Executives for one of our client dealing in TRUCK PERMITS, DOT DRUG TESTING And DOT COMPLIANCE who will be responsible for helping customers with questions or concerns regarding company services.
Their duties include communicating with customers, over the phone or via email, filling out forms and develop new strategies to solve customer problems.
Job description
  • A Telemarketer, is responsible for talking to potential customers on the phone to describe the company services.
  • Their duties include tracking customer lists, explaining the benefits of our services and taking all detail include payment information too.
Responsibilities
  • Describe the company's services and providing introductory information to new customers
  • Answering customer information about our services
  • Obtaining customer information such as name, address, contact detail , payment information
  • Keeping track of customers that have been contacted and those who do not want to be contacted in the future
  • Following up on previous customers for potential sales
  • Maintaining records of customer contacts
Requirements
  • Basic computer knowledge such as MS word, excel, internet surfing, email etiquatte.
  • Must focus on sales results during a set scheduled earnings period for the company or organization.
  • Previous telephone sales experience must know how to manage time when speaking to many customers in a day
  • Should thoroughly know the services how to sell them with a focus on a customer's demographics such as nationality, language like English, Hindi, Punjabi, belief etc.
  • Should be a good customer service worker who knows how to deal with their potential customers. Customer service skills mean understanding customer needs and behaviors as well as responding appropriately to a customer's questions or concerns.

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