Assistant Manager

3 weeks ago

Mumbai India Tata Communications Limited Full time
Job Family DescriptorManage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertiseBroad outline of the RolePurpose - Broad objective of the roleOperating Network - Key External
  • Must have good understanding of SOAR, UEBA, EDR technologies and of various threat intel platform, Anti phishing, Anti Malware NBAD etc..
  • Responsible for conducting information security investigations as a result of security incidents identified by the Level 1 security analyst who are monitoring the security consoles from various SOC entry channels (SIEM, Tickets, Email and Phone).
  • Act as a point of escalation for Level-1 SOC security analysts in support of information security investigations to provide guidance and oversight on incident resolution and containment techniques.
  • Should have experience in developing new correlation rules & Parser writing
Operating Network - Key Internal
  • Experience in Log source integration
  • Act as the lead coordinator to individual information security incidents.
  • Mentor security analysts regarding risk management, information security controls, incident analysis, incident response, SIEM monitoring, and other operational tasks (tools, techniques, Procedures) in support of technologies managed by the Security Operations Center.
  • Document incidents from initial detection through final resolution.
  • Responsible for coordinating with OEM wherever required
  • Escalate incident to next level
Size and Scope of Role - Financial
  • Participate and manage in security incident management and vulnerability management processes.
  • Coordinate with IT teams on escalations, tracking, performance issues, and outages.
  • Works as part of a team to ensure that corporate data and technology platform components are safeguarded from known threats.
  • Communicate effectively with customers, teammates, and management.
  • Perform in-depth incident and event analysis
  • Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation.
  • Provide recommendations in tuning and optimization of security systems, SOC security process, procedures and policies.
  • Define, create and maintain SIEM correlation rules, customer build documents, security process and procedures.
Size and Scope of Role - No. of direct reports
  • Follow ITIL practices regarding incident, problem and change management.
  • Staying up-to-date with emerging security threats including applicable regulatory security requirements.
  • Maintain an inventory of the procedures used by the SOC and regularly evaluate the SOC procedures and add, remove, and update the procedures as appropriate
  • Follow ITIL practices regarding incident, problem and change management.
  • Staying up-to-date with emerging security threats including applicable regulatory security requirements.
  • Maintain an inventory of the procedures used by the SOC and regularly evaluate the SOC procedures and add, remove, and update the procedures as appropriate
  • Publish weekly reports to applicable teams
  • Generate monthly reports on SOC activity
Size and Scope of Role - Total team size
  • Secondary skills like AV, HIPS, DCS, VA/ PT desirable
  • Conduct research on emerging security threats
  • Modify Standard Operating Procedures (SOPs) and training documentation.
  • Coach junior team members.
  • Reporting and provide information to L3 Engineer.
  • Log incidents and track them via incident management tool (Manage engine)
  • Have a solid understanding of enterprise environments including networking, web services, databases, operating systems, etc.
Size and Scope of Role - Other size parameters
  • Experience in Cyble Deep & Dark, threat Intelligence platform. IZOOlogic for Brand Protection threat or similar Intel intel platforms. Anti phishing, Anti Malware.
  • Ensure SLA are achieved & work proactively to maintain the same.
  • Keep track of latest threats and vulnerabilities
  • Min. 6 years' experience from a security analysis role and from BFSI vertical will be added advantage
Minimum qualification & experience

Experience / Skills/Qualifications

Education Qualification - Any Graduation/Intermediate/ Diploma with minimum 60%

Certification - Any one CISSP/CEH/ CCIE. Log Rhythm SIEM/Checkpoint technical certification is added advantage

Other knowledge/skillsKey ResponsibilitiesTechnical CompetenciesKnowledge / SkillsCommunication Skills

  • Assistant Manager

    2 weeks ago

    india Molbio Diagnostics Full time

    Job Description: Assistant Manager - Quality Control 1. Monitor and maintain quality control processes and procedures to ensure that products or services meet established quality standards. 2. Quality Assurance: Implement quality assurance practices to prevent defects or errors and to maintain consistent product or service quality. 3. Quality Management...

  • Assistant Manager

    5 days ago

    india Anglo-Eastern Full time

    About Anglo-EasternAre you interested in joining a global leader in ship management and an industry powerhouse with a family feel? Headquartered in the vibrant city of Hong Kong, we've been at the helm of the maritime industry for 50 years, with our comprehensive suite of services encompassing all aspects of ship management, crew management, cruise...

  • Accounts & Admin

    4 weeks ago

    Mumbai, India Great Manager Institute Full time

    **GREAT MANAGER INSTITUTE** We are looking for a sharp administrator to provide leadership support and keep the office running smoothly and efficiently. In this role, you will be required to oversee administrative and clerical activities; greet and direct office visitors; collect, organize, and retrieve information and documents; and make arrangements for...

  • Assistant Production Manager

    11 hours ago

    india FlexoFoam Full time

    Company Description FlexoFoam is a trusted 35-year-old manufacturer of high-quality fire retardant technical foams and seating systems. We are a Tier-I manufacturer, co-developer, and supplier of seating systems, cushions, and berths with accessories to all three Rail Coach Building factories of the Indian Railways. Our products are consistently tested and...

  • Assistant Manager IT

    4 weeks ago

    Mumbai, India Talent Corner Full time

    Roles and Responsibilities We are seeking an experienced Assistant Manager/Manager - IT to join our organization. The Assistant Manager/Manager – IT, will be responsible for supporting the company's IT infrastructure, ensuring that all hardware and software systems are functioning efficiently and effectively. The successful candidate will also be...

  • Personal Assistant to Managing Director

    3 weeks ago

    india R12 SOLUTIONS PRIVATE LIMITED Full time

    Company Description We suggest you enter details here. Role Description This is a full-time remote role for a Personal Assistant to Managing Director. The Personal Assistant will be responsible for providing executive administrative assistance, personal assistance, diary management, communication, and travel arrangements for the Managing Director....

  • Personal Assistant to Managing Director

    3 weeks ago

    India R12 SOLUTIONS PRIVATE LIMITED Full time

    Company Description We suggest you enter details here. Role Description This is a full-time remote role for a Personal Assistant to Managing Director. The Personal Assistant will be responsible for providing executive administrative assistance, personal assistance, diary management, communication, and travel arrangements for the Managing Director....

  • Assistant Account Manager

    2 weeks ago

    india AAPL Solutions Pvt. Ltd. Full time

    We are looking for an Assistant Account Manager with excellent administrative and analytical financial skills to join our team. Assistant Account managers are expected to examine and compile financial reports and be well acquainted with governmental regulations. Responsibilities: Preparing financial statements and reports for the business to ensure...

  • Manager Executive Assistant

    4 weeks ago

    india Hexaware Technologies Full time

    Position: Manager - Executive Assistance Experiences: Overall 12+ years of experiences as Team Handling in operations (Should include a minimum 2 years of experience as an Executive Assistant) Qualification: Graduate/Postgraduate (15 years of formal education) Shift time: US/UK Shift timing-5 Days working and 2 weeks off Sat/Sun Location- Malad...

  • Personal Assistant

    1 week ago

    india MOD Assistants Full time

    Job Description MOD Assistants is looking for new part-time personal assistants to join our growing team! We are looking for team members that genuinely LOVE serving people, are detail oriented, and want to be part of a team environment. Individuals in this role learn how to work with a variety of people while balancing different tasks on a daily...

  • Assistant Manager

    7 days ago

    Mumbai, Maharashtra, India mialtus insurance broking pvt ltd Full time

    Apply for Assistant Manager Motor Insurance, Career Progress Consultants in Mumbai for 2 - 5 Year of Experience on

  • Assistant Manager

    1 week ago

    Mumbai, Maharashtra, India Tata Communications Ltd Full time

    Apply for Assistant Manager Customer Service Operations, Career Progress Consultants in Mumbai for 4 - 7 Year of Experience on

  • Assistant Manager

    4 days ago

    Mumbai, India Anglo-Eastern Full time

    About Anglo-EasternAre you interested in joining a global leader in ship management and an industry powerhouse with a family feel? Headquartered in the vibrant city of Hong Kong, we've been at the helm of the maritime industry for 50 years, with our comprehensive suite of services encompassing all aspects of ship management, crew management, cruise...

  • Assistant Manager

    4 days ago

    Mumbai, India Anglo-Eastern Full time

    About Anglo-EasternAre you interested in joining a global leader in ship management and an industry powerhouse with a family feel? Headquartered in the vibrant city of Hong Kong, we've been at the helm of the maritime industry for 50 years, with our comprehensive suite of services encompassing all aspects of ship management, crew management, cruise...

  • Assistant Manager

    3 days ago

    Mumbai, India Anglo-Eastern Full time

    About Anglo-EasternAre you interested in joining a global leader in ship management and an industry powerhouse with a family feel? Headquartered in the vibrant city of Hong Kong, we've been at the helm of the maritime industry for 50 years, with our comprehensive suite of services encompassing all aspects of ship management, crew management, cruise...

  • Assistant Housekeeping Manager

    4 weeks ago

    Mumbai, India Hyatt Corporation Full time

    Assistant Housekeeping Manager Grand Hyatt Grand Hyatt Mumbai IN - MH - MumbaiHousekeeping/LaundryEntry Level ManagerFull-timeReq ID: MUM001527Local Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and...

  • Assistant Manager Finanace

    1 week ago

    india GRAND MERCURE Full time

    Job DescriptionAssist the Financial Controller with systems administration, account reconciliation, budget preparations, inventories, monthly closings and full P & L responsibility. •Maintains accounting databases by entering data into the accounting program. •Assist with analysing financial statements on a monthly basis and report any variances...

  • Assistant Manager

    1 week ago

    Mumbai, Maharashtra, India timesjobs Full time

    Position: Assistant Manager - Customer Service OperationsDate: 2 Apr 2024Location: Mumbai, IndiaCompany: Tata CommunicationsBroad Outline of the RoleResponsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud and Security domain. The role acts as a conduit...

  • Assistant Manager

    11 hours ago

    india Chargebee Full time

    About Chargebee: Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Study.com, and others. Thousands of SaaS and subscription-first businesses process over billions of dollars in revenue every year through the Chargebee...

  • Assistant Professor of Management

    5 days ago

    india Sanskriti University Full time

    Duties and Responsibilities:- The day-to-day tasks and responsibilities of an assistant professor vary depending on the colleges or universities where they work. These duties may include: Creating assignments for the classes they instruct Teaching classes, administering tests and reviewing students' progress and educational development Offering guidance to...