Senior Software Engineer

3 weeks ago


Remote, India Sailpoint Technologies Full time

Make it easy for everyone to create, consume, manage, and scale reliable cloud production services to achieve more

Work independently or collaboratively on SailPoint SaaS services to design, develop, and improve end-to-end reliability and maintainability for all services

Coach engineering teams on observability best practices such as setting up well defined Service Level Objectives (SLOs).

Lead engineering teams through post-incident reviews to define effective preventive actions

Collaborate effectively with developers to increase system reliability through short-term embedding programs

Enable our engineering teams to scale our enterprise operations by providing guidance, best practices and support as part of an SRE Center of Excellence

Manage cross-functional requirements working with Engineering, Product, Services, and other departments

Develop and implement automation tools and processes to streamline operations and enhance system performance.

Be a mentor of quality for design reviews, code, test cases, automation, observability, root cause analysis, and self-healing

Influence architectural design, implementation, consolidation, and simplification for global scale

Focuses on expanding own skills and looking at improving their teammates skills

Drive operational excellence to deliver frictionless operation, happy on call, and optimal customer experience

Requirements

3+ years experience in SRE or DevOps production operations supporting a highly available environment for SaaS software or cloud service provider

5-10 years experience in an agile software development, infrastructure operations, or application management

Experience with cloud infrastructure environments, preferably AWS, and Infrastructure as code.

Experience with containerization technology and/or Kubernetes

Experience with metrics, tracing, and logging observability tools such as Prometheus, Grafana, Honeycomb, Jaeger, and Kibana

Experience with incident management, including conducting incident reviews

Experience with programming languages (Java, Python, Go, etc). Strong understanding of Linux, software development, systems, networking, and Cloud concepts

Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports.

Have excellent communication skills- English fluency

Preferred :

Bachelors degree in Computer Science or other technical discipline



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