Community Manager

2 weeks ago


Delhi, India Skillcircle Full time
  • Closely Work With Students, Trainers, Sales Team & Finance Team.
  • Responding To Students In A Timely Manner
  • Monitoring, Tracking And Reporting On Feedback Of Students And Trainers
  • Organizing And Managing Classes/Topics/Back Up Classes/Doubt Clear Classes
  • Managing Mentor Hours
  • Providing Orientation To Students
  • Managing Student s Queries And Grievances Via Call, Email, Whatsaap Etc.
  • Proactively Working On Day-To-Day Tasks.
  • Building A Community On WhatsApp For Each Batch.
  • Building Good And Positive Relationship With Students, Sales Team, Marketing Team, Academic Team And Training Team.
  • Prepared Task Report And Submit It Reporting Manager.


Desired Candidate Profile
  • Excellent Communication Skills.
  • Karishma To Win Over.
  • Ability To Identify Issues Of Students And Provide Them Quick Response With Valuable Solutions.
  • A Heavy Focus On Details And Strong Observer.
  • Strong People Connection
  • Ability To Understand Student s Concerns With High Empathy, And Get To Resolution With A Win-Win Situation For Both The Students And The Company
  • Ability To Build Long Term Relationships With Students.
  • Strong Leadership Skills.

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